Ching Nga Arcardia Tsang
Art
Flat H,17/F, BLK4 FU KING YUEN, 4 CHI FU ROAD,POK FU LAM,Hong Kong
Summary
Driven exceptional product presentation skills at Brooks Brothers Hong Kong Limited, achieving significant improvements in customer flow and product accessibility. As Founder of Warui Official, I established key partnerships, enhancing brand awareness and operational efficiency. My adeptness in fostering customer relationships and keen market insight consistently drive growth and competitive advantage.
Overview
4
4
years of professional experience
Work History
Part Time Merchandising Assistant
Brooks Brothers Hong Kong Limited
10.2022 - Current
- Monitored competitor activities regarding product offerings, pricing strategies, and display techniques as part of ongoing market research efforts.
- Participated in seasonal changeovers, updating merchandise selection based on current trends and consumer preferences.
- Assisted in training new hires in store policies and procedures related to merchandising duties.
- Optimized sales floor layout for improved customer flow and increased accessibility to products.
Founder
Warui Official
10.2020 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Design,photograph and create advertising digital marketing materials.
- Modeling and styling products for display.
Restaurant Hostess
Canton Oriental, Woo Cheong Tea House
04.2023 - 11.2023
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
- Checked in with servers to confirm preparedness before seating customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Part-time Tutor
YT Education Centre
08.2021 - 09.2022
- Educate Art and painting
- Provided homework assistance using specific curriculum and materials.
- Increased students'' confidence in their art abilities by offering constructive feedback and encouragement during sessions.
- Organized art exhibitions to showcase students'' artwork, fostering a sense of pride and accomplishment among participants.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Part-time Sales Associate
Kidsland Ltc.
09.2021 - 07.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
NCES Art & Photography
Waikato Diocesan School For Girls
Hamilton, New Zealand 04.2001 -
High School Diploma -
Pui Tak Canossian College
Aberdeen, Hong Kong 04.2001 -
Skills
Maintaining stock levels
Customer Service
Product Sales
Active Learning
Reservation coordination
Student Assessment Techniques
Guest &Group reservations Relations Management
Handling Complaints
Project Management
Marketing
Business Administration&Development
Strong multitasking
Languages
Chinese (Cantonese)
Native language
English
Advanced
C1
Chinese (Mandarin)
Proficient
C2
Korean
Beginner
A1
Interests
Painting
Photographing
Software
Adobe Photoshop
Adobe Bridge
Adobe Lightroom
In Design
POS System
Sevenrooms
Excel
Timeline
Restaurant Hostess
Canton Oriental, Woo Cheong Tea House
04.2023 - 11.2023
Part Time Merchandising Assistant
Brooks Brothers Hong Kong Limited
10.2022 - Current
Part-time Sales Associate
Kidsland Ltc.
09.2021 - 07.2022
Part-time Tutor
YT Education Centre
08.2021 - 09.2022
Founder
Warui Official
10.2020 - Current
NCES Art & Photography
Waikato Diocesan School For Girls
04.2001 -
High School Diploma -
Pui Tak Canossian College
04.2001 -
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