CHING LAAM, Kennis PANG
Hong Kong
Summary
With hands-on experience in planning and executing marketing strategies, I excel at creating excellent customer service experiences by greeting all customers with a friendly, positive tone and body language. I am committed to upholding company culture and values, ensuring stores are welcoming, inclusive, and diverse. My expertise includes sharing seasonal products, making personalized recommendations, and explaining the quality details, fit, and fabric that differentiate our products. Eager to contribute to a dynamic team and thrive in a fast-paced business environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Executive (Part-Time)
Kylie International Food Ltd
HK
09.2020 - Current
- Planned and executed marketing strategies for exhibitions held in February 2023, June 2023, August 2023, and January 2024.
- Developed promotional materials and coordinated with vendors to ensure successful event execution.
- Analyzed market trends and customer feedback to improve marketing campaigns.
- Collaborated with the sales team to increase brand awareness and drive sales.
- Developed marketing strategies and campaigns to increase brand awareness.
Cashier and Boba Tea Maker (Causal)
Machi Machi
AUS
09.2022 - 01.2023
- Prepared and served beverages with consistency and quality.
- Conducted cash audits, demonstrating reliability and accuracy.
- Maintained cleanliness and organization of the workspace.
- Greeted customers and answered any questions they had about the store's products and services.
Clinic Assistant (Causal)
Union Medical Healthcare Limited
HK
10.2021 - 02.2022
- Maintained clinical data and prepared reports, highlighting attention to detail.
- Assisted with patient check-in and check-out process by verifying insurance information and collecting co-payments.
- Greeted patients upon arrival to the clinic and directed them to their assigned room.
- Scheduled appointments for patients following established protocols.
Education
Bachelor of Science - Medical Science
UNIVERSITY OF SYDNEY
Sydney, NSW12-2025
Foundation Certificate - Biomedical, Life and Environmental Science
UNIVERSITY OF EXETER
Exeter, UK01.2021
Some College (No Degree) -
PO LEUNG KUK TANG YUK TIEN COLLEGE
Hong KongSkills
- Microsoft Office
- Media Relations
- Marketing Plan Development
- Campaign Planning
- Social Media Engagement
- Event Planning
Certification
- 30 June, 2023 Hong Kong Red Cross Standard First Aid Certificate
- 20 June, 2021 Hong Kong St. John Ambulance Pet First Aid Course
- 12 June, 2021 Emergency Care & Safety Institute Pet First Aid & Disaster Response
Languages
English; Cantonese; Mandarin
Timeline
Cashier and Boba Tea Maker (Causal)
Machi Machi
09.2022 - 01.2023
Clinic Assistant (Causal)
Union Medical Healthcare Limited
10.2021 - 02.2022
Marketing Executive (Part-Time)
Kylie International Food Ltd
09.2020 - Current
Bachelor of Science - Medical Science
UNIVERSITY OF SYDNEY
Foundation Certificate - Biomedical, Life and Environmental Science
UNIVERSITY OF EXETER
Some College (No Degree) -
PO LEUNG KUK TANG YUK TIEN COLLEGE
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