Ching Hang Chan
Commercial Banking
Summary
Resourceful SME Relationship Manager with excellent client oversight, issue resolution and relationship-building expertise. Manage a portfolio of commercial clients who needs financial services and customized products to meet their finance needs. Currently seeking for Senior Relationship Manager/ Relationship Manager opportunities.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Relationship Manager
DBS Bank
02.2024 - Current
- Manage to onboard 3 new clients per month with average CASA of $1M per customer
- Manage a portfolio of 10 existing SME customer with turnover ranges from HK$100M to $500M to conduct review on time
- Introducing 2 new lending customer per month to DBS
- Evaluate client's needs and structure credit facilities to meet their lending needs while safe guarding the Bank's interest
Relationship Manager
Orix Asia Limited
2 2022 - 02.2024
- Solicit new SME clients in different aspects for secured or unsecured facilities
- Evaluate client's needs and structure credit facilities to meet their lending needs while safe guarding the Bank's interest
- Manage to onboard about 3 new clients per months with the goal of achieving HK$30M new loan draw down on average per month
- Managing a portfolio of around 40 existing SME customers and conduct full review from time to time monitor the account performance while exploring new businesses
- Achieving the goal of new insurance business with total revenue of HK$1M per month
- Achieving the goal of investments product to bank with total revenue of HKD2M per quarter
- Achieving the goal of new deposit from clients of around HK$10M per month
- To closely liaise with various departments including Credit, Operations, Legal, Compliance, IT etc to resolve all potential problems encountered internally or externally
- Provide guidance, coaching and support for junior members in the team.
Assistant Manager
HSBC - Commercial Banking
11.2020 - 02.2022
- Manage a portfolio of around 60 customers with needs on lending, deposit, insurances, investment, etc
- Manage on average 8 new application and review for SME customers per month
- Achieving the target of new loan draw down / referral on amount HK$5M per month
- Achieving the target of new insurance / investment business from new/existing client of around HK$1M revenue per quarter
- Monitoring existing client's account performance and to mitigate potential risk and safe guard the bank's interest
- Mentored team members to enhance professional development and accountability in workplace.
Universal Banker
HSBC
05.2018 - 11.2020
- Retail Banking
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions
- Referral on new loan applications, insurance and investment services
- Evaluated client financial positions and identified most appropriate banking products
- Identify risk on red flags on individual customers and escalate them if necessary
- Manage to rank top 50 in HK among the same position
Intern
KPMG
01.2014 - 03.2014
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Sorted and organized files, spreadsheets, and reports
- Analyzed problems and worked with teams to develop solutions
- Investigate daily variance and correct errors to resolve discrepancies across various spreadsheet for data collection purposes
Education
Master of Finance - Finance
UNSW
06.2015 - 05.2016
Bachelor of Applied Finance - Finance
Macquarie University
03.2013 - 05.2015
Certification
IIQE Paper 1,2,3
Expected Salaries & Availability
HK$40,000/ month
1 month notice
Timeline
Relationship Manager
DBS Bank
02.2024 - Current
Assistant Manager
HSBC - Commercial Banking
11.2020 - 02.2022
Universal Banker
HSBC
05.2018 - 11.2020
Master of Finance - Finance
UNSW
06.2015 - 05.2016
Intern
KPMG
01.2014 - 03.2014
Bachelor of Applied Finance - Finance
Macquarie University
03.2013 - 05.2015
Relationship Manager
Orix Asia Limited
2 2022 - 02.2024
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