Summary
Overview
Work History
Education
Skills
Extra Curricular Activities
Availability And Salary
Timeline
Generic
CHI HO AU-YEUNG

CHI HO AU-YEUNG

Operation Officer
Hong Kong

Summary

Highly motivated graduate with proven leadership and project coordination expertise. Adept at managing cross-functional teams, driving stakeholder engagement, and executing projects end-to-end. Skilled in data analysis, process optimization, and creative problem-solving. Seeking a Junior Project Manager or Business Analyst role to deliver measurable business outcomes.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Operation Officer

PCCW Sloutions
06.2025 - Current
  • Reduced production issues by identifying, documenting, and reporting defects during UAT testing phases.
  • Enhanced team collaboration by facilitating communication between developers, business analysts, and end-users to resolve issues during the UAT phase.
  • Promoted knowledge sharing among team members through regular training sessions on UAT best practices and lessons learned.

Retail Sales Associate

Popcorn General & MLB
03.2023 - 09.2023
  • Achieved top 20% team sales performance via consultative customer engagement.
  • Streamlined inventory management, reducing stock discrepancies by 15.

GIES Event Helper (Seasonal)

HKCSS
10.2021 - 11.2022
  • Supported 10+ large-scale community events (500+ attendees), managing logistics and registration.

Financial Consultant

Prudential Hong Kong Limited
07.2018 - 09.2020
  • Exceeded quarterly sales targets by 15%+ through client needs analysis and tailored solutions.
  • Cultivated 50+ client relationships, driving retention via proactive communication.
  • Executed end-to-end sales processes for insurance products.

Education

Bachelor of Fine Arts (Hons) - Animation and Visual Effects

Hong Kong Metropolitan University
09.2020 - 05.2025

Diploma - Business Finance

Advanced Contemporary Education Centre

Skills

  • Project Lifecycle Management
  • Stakeholder Communication
  • Budget Planning
  • Data Analysis
  • Process Improvement
  • Microsoft Suite
  • Adobe Creative Suite
  • Cross-Functional Leadership
  • Problem-Solving
  • Client Relations
  • Time Management

Extra Curricular Activities

16th Students' Council Society, Hong Kong SAR, Chairman & Councilman (2024-01-09 to 2025-04-30)

  • Led 10+ members to execute 5+ campus-wide events, managing budgets
  • Implemented structured meeting protocols, accelerating decision-making by 25% and reducing project timelines
  • Optimized resource allocation and stakeholder communications across departments


9th Animation and Visual Effects Society, Hong Kong SAR, President (2022-01-04 to 2023-04-30)

  • Revitalized recruitment strategy, increasing membership by 30% (150+ active members)
  • Directed 15 volunteers to organize 5 major events with 95%+ participant satisfaction
  • Managed orientation for 100+ freshmen
  • Improving retention through targeted engagement

Availability And Salary

  • Immediate
  • HKD 20,000

Timeline

Operation Officer

PCCW Sloutions
06.2025 - Current

Retail Sales Associate

Popcorn General & MLB
03.2023 - 09.2023

GIES Event Helper (Seasonal)

HKCSS
10.2021 - 11.2022

Bachelor of Fine Arts (Hons) - Animation and Visual Effects

Hong Kong Metropolitan University
09.2020 - 05.2025

Financial Consultant

Prudential Hong Kong Limited
07.2018 - 09.2020

Diploma - Business Finance

Advanced Contemporary Education Centre

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