Summary
Overview
Work History
Education
Skills
Certification
Availability And Salary
Software
Timeline
Generic

Chi Cheong Lau

Summary

Experienced sales coordinator with a strong work ethic, dedicated to building successful partnerships. Takes initiative and confidently manages inventory and fulfillment to meet customer demand. Possesses extensive expertise in order management and supply processes. Skilled in effectively communicating with diverse customers and suppliers, ensuring positive relationships and smooth operations.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Account Manager

CIA Custom Products Ltd / Starteam Global
04.2020 - Current
  • Company Overview: (PCB Trading Company and manufacturer in automotive with 200 staff) Product: PCB Board / PCBA / Cable and Electronic Custom Products
  • -) Main contact between customer, internal party, factory and supplier
  • - Handle enquiries from China / oversea customers, prepare sales quotation, order processing and other after sales following
  • - Order management with China and oversea suppliers from order receive to complete delivery to customer
  • - Monitor external supplier KPI and own factories activities such as price coordination, production lead time, delivery time accuracy and material quality
  • - Work and cooperate closely with sales commercial Manager for supplier performance in price negotiations, supplier capacity improvement, year business review
  • -) Control inventory demand and schedule with Internal teams / External supplier for consignment
  • - Handle with buying office to review the inventory control and forecast demand
  • - Local and oversea shipment (Sea and Air) arrangement with 3PL and forwarder
  • -) Payment follow up with customer and L/C issue
  • -) DG Goods Handling (As a shipper role incl
  • Packing , prepare shipping doc and shipment arrange)
  • (PCB Trading Company and manufacturer in automotive with 200 staff) Product: PCB Board / PCBA / Cable and Electronic Custom Products

Sales & Business Executive

Jetco Zipper Ltd.
09.2019 - 04.2020
  • Company Overview: (Factory with 80 staff/ Product: Zipper)
  • - Responsible for business development and promote new product to vendors/ customers
  • - Follow up new development with buying office from sample to bulk production and product souring (plastic & metal trims / cord / garment & handbag trims ….)
  • - Communicate with vendors/ customers and build up good relationship with them
  • - Liaise with global branches to resolve problems and share information
  • - Provide marketing support (Set up new web-site /name card/ new item)
  • - Maintain strong business relationships with vendors/internal department/overseas offices for product development and production
  • (Factory with 80 staff/ Product: Zipper)

Sales Coordinator

Tai Hing Zipper Factory Co Ltd.
12.2014 - 09.2019
  • Company Overview: (Factory with 200 staff/ Product: Garment and Handbag trims)
  • - Monitor with factory and supplier activities such as cost, production lead time , delivery time accuracy , material supplier and quality
  • - Collaborate with buyers and vendor to formulate product development process from sampling to bulk
  • - Prepare and follow-up POs with overseas suppliers though AX ERP system
  • - Prepare and plan production schedule and shipment schedule and on time delivery
  • - Follow up new development with buying office from sample to production and product souring (zipper / button / plastic & metal trims / cord / garment & handbag trims ….)
  • - Arrange local and oversea shipment (Sea freight / Airfreight)
  • - Handle enquiries from customers and prepare sales quotation and order processing operations
  • - Follow up enquiries and request from new clients after exhibition and daily online enquiries
  • - Work closely with Sales Team to promote business to new clients
  • - Assist in price coordination with suppliers and customers
  • - Support Marketing Team to follow up marketing related activities such as exhibitions, sales related preparation and marketing research
  • - Arrange the Certificate and Chemical Test Report seasonally
  • (Factory with 200 staff/ Product: Garment and Handbag trims)

Sales Coordinator

Honda Motor China Co Ltd.
10.2013 - 09.2014
  • Company Overview: (Factory and trading company with 100 staff/ Product: Motor and related parts)
  • - Handle enquiries from customers and provide details of product to customers
  • - Develop new business through sales and promotion
  • - Support daily operation/ marketing plan of Sales Team and issue quotation
  • - Prepare and plan production schedule shipment schedule
  • - Arrange local and oversea shipment (Sea freight / Airfreight)
  • - Assist in price coordination with suppliers and customers
  • - Prepare sales report and marketing research
  • - Calculate cost and sales volume
  • - Supervise daily operation of Operation Team and special project
  • (Factory and trading company with 100 staff/ Product: Motor and related parts)

Customer Service Coordinator

NEC logistics hong kong Ltd.
02.2012 - 10.2013
  • - Handle enquiries from customers
  • - Support daily operation/ marketing plan of Sales Team and issue quotation
  • - Assist in price coordination with suppliers and customers
  • - Calculate cost and sales volume
  • - Develop new business through sales and promotion
  • - Supervise daily operation of Operation Team and special project
  • - Coordinate with internal team members and external customers
  • - Prepare sales report and marketing research
  • - Plan and control warehouse operation

Customer Service Officer

Eternal International (HK) LTD. / TSIT TUNG LOGISTICS (HK) LTD.
08.2008 - 02.2012
  • - Coordinate with suppliers, customers and forwarders
  • - Handle and resolve customer problems such as shipping schedule
  • - Follow up import/ export shipment or POs (local and oversea)
  • - Handle full set of I/E documentation
  • - Deal with import/ export customs declaration with Tradelink system
  • - Provide quotation to customers
  • - Provide support to Sales Teams and General marketing work

Education

Professional Diploma - Strategic Procurement Management

HKU Space
01.2012 - 01.2014

Advanced Certificate - Purchasing & Supply

HKU Space
01.2009 - 01.2010

Foundation Diploma - Lifestyle Electronics

Hong Kong Institute Of Vocational Education (IVE)
01.2006 - 01.2007

Skills

Cantonese

Certification

Transport of Dangerous Goods by Air - Recurrent as per the IATA Dangerous Goods Training Guidance 7.1 (supervised assessment)

Availability And Salary

One Month Notice, $31,500, $33,500

Software

SAP System

ERP System

MC Office

Timeline

Account Manager

CIA Custom Products Ltd / Starteam Global
04.2020 - Current

Sales & Business Executive

Jetco Zipper Ltd.
09.2019 - 04.2020

Sales Coordinator

Tai Hing Zipper Factory Co Ltd.
12.2014 - 09.2019

Sales Coordinator

Honda Motor China Co Ltd.
10.2013 - 09.2014

Customer Service Coordinator

NEC logistics hong kong Ltd.
02.2012 - 10.2013

Professional Diploma - Strategic Procurement Management

HKU Space
01.2012 - 01.2014

Advanced Certificate - Purchasing & Supply

HKU Space
01.2009 - 01.2010

Customer Service Officer

Eternal International (HK) LTD. / TSIT TUNG LOGISTICS (HK) LTD.
08.2008 - 02.2012

Foundation Diploma - Lifestyle Electronics

Hong Kong Institute Of Vocational Education (IVE)
01.2006 - 01.2007

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Chi Cheong Lau