Chiang Wing Tung
Sales Coordinator
Hong Kong
Summary
Automotive sales and marketing professional with 3+ years of experience in the automotive parts industry, specializing in social media marketing, international sales coordination, and customer relationship management. Experienced in managing global customer orders, promoting automotive products through digital platforms, and coordinating logistics and sales operations. Highly organized, adaptable, and passionate about automotive culture and performance parts.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Sales Coordinator
Top Racing Group Ltd
Hong Kong
07.2022 - Current
- Coordinated international sales operations for automotive performance parts and accessories.
- Solely responsible for managing the company's social media platforms, including content creation, product photography, video production, and online engagement to strengthen brand presence and support sales growth.
- Conducted market research to identify trends and opportunities in the automotive parts market.
- Communicated with overseas suppliers to place and follow up on purchase orders and ensure timely delivery of products.
- Managed order processing, invoicing, and shipment arrangements including courier services such as FedEx.
Handled international payments including Telegraphic Transfer (TT) and Letter of Credit (LC) coordination with suppliers. - Liaised with logistics partners to track shipments and ensure smooth order fulfillment for global customers.
- Maintained and updated customer databases, sales records, and operational documentation.
- Assisted the accounting department for approximately one year by recording company income and expenses and entering financial data into the accounting system.
Barista
Starbucks coffee
Hong Kong
05.2021 - 06.2022
- Provided customers service in a fast-paced retail environment, and able to manage multiple tasks.
- Operated POS systems and processed payments.
- Greeted customers promptly and courteously and created a friendly atmosphere in the cafe.
- Developed and implemented sanitization protocols to ensure the safety of both customers and staff.
- Experienced in operating and maintaining all types of coffee-making equipment, from traditional espresso machines to more modern cold-brew systems.
- Cleaned counters, machines, utensils, and seating areas daily.
Social Media Strategist
The Mental Health Association of Hong Kong (DCE)
Hong Kong
01.2021 - 03.2021
- Managed the company’s social media accounts, including Twitter, Facebook, Instagram, to ensure brand consistency and a positive customer experience.
- Collaborated with the creative team to develop high-quality visuals and content for various social media platforms to increase engagement.
- Analyzed social media performance metrics to identify opportunities to optimize and improve campaigns.
- Internship
Waitress
Lab 10
Hong Kong
05.2019 - 03.2021
- Served customers in a fast-paced restaurant for 2 years. (Part-Time)
- Demonstrated excellent customer service skills.
- Worked in a busy environment and managed to handle high volumes of orders.
- Ensured that all orders were taken accurately and delivered promptly.
- Regularly checked on customers to ensure satisfaction.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Tutor
Trust Education Centre
Hong Kong
09.2020 - 02.2021
- Assisted students with complex coursework, including helping them develop better study habits.
- Monitored and assessed student performance on a regular basis.
- Provided one-on-one tutoring services to students with diverse needs and abilities.
- Facilitated small group sessions to ensure individualized instruction.
- Strengthened students' organizational and time management skills.
- Part-Time
Assistant
Lam Lee Lai Solicitors & Notaries
Hong Kong
06.2019 - 07.2019
- Managed a wide variety of administrative tasks, including travel arrangements, calendar management, and scheduling.
- Coordinated and managed multiple projects simultaneously.
- Freelance
Education
BA (Hons) - Applied Social Science
Sheffield Hallam University
08-2022
Secondary School Graduation - undefined
Stewards Pooi Kei College
06-2019
Skills
Data analysis
Time management
Sales experience
Interpersonal skills
Organizational skills
Problem solving
Attention to detail
Teamwork
Customer engagement skills
Data entry
Courses
WSET Level 1 Award in Wines, Wine & Spirit Education Trust (Level 1) September 2023 - September 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Coordinator
Top Racing Group Ltd
07.2022 - Current
Barista
Starbucks coffee
05.2021 - 06.2022
Social Media Strategist
The Mental Health Association of Hong Kong (DCE)
01.2021 - 03.2021
Tutor
Trust Education Centre
09.2020 - 02.2021
Assistant
Lam Lee Lai Solicitors & Notaries
06.2019 - 07.2019
Waitress
Lab 10
05.2019 - 03.2021
Secondary School Graduation - undefined
Stewards Pooi Kei College
BA (Hons) - Applied Social Science
Sheffield Hallam University