Chi Cheong CHAN
IT Professional
Hong Kong
Summary
Strategic IT Leader with expertise in driving digital transformation, scaling technology operations, and aligning IT initiatives with business objectives. Certified CISM, PMP, and ITIL professional with a track record of leading cross-functional teams, optimizing infrastructure, and delivering cost-efficient solutions. Trusted advisor to senior leadership across automotive, retail, finance, and technology sectors.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Head of Project Management Office & Digital Workplace, Senior Manager
KONICA MINOLTA BUSINESS SOLUTIONS (HK) LTD
06.2023 - 03.2025
- Spearheaded digital workplace strategy and PMO operations, driving adoption of ERP, HRM, IDP, RPA, and DMS solutions.
- Negotiated vendor partnerships, reducing operational costs by 15% while improving service SLAs.
- Led a team of 10+ professionals to deliver 20+ client projects on time and within budget, achieving 95% customer satisfaction.
IT Director, Information Technology
FAST LEADER LIMITED
01.2022 - 05.2023
- Pioneered IT strategies for IoT, EV charging, and indoor mapping solutions, securing partnerships with 5+ tech startups.
- Modernized IT infrastructure, improving system compatibility for 10+ client integrations.
- Reduced vendor costs by 20% through strategic renegotiations.
Program Manager, Information Technology
CYCLE & CARRIAGE INDUSTRIES PTE LTD
12.2020 - 10.2021
- Company Overview: (Singapore)
- Led ERP modernization (Autoline Drive) and Coupa procurement rollout, boosting operational efficiency by 30%.
- Streamlined customer experience via Salesforce CRM, increasing sales conversion rates by 25%.
- (Singapore)
Director, Information Systems, Asia
INCHCAPE HONG KONG LTD
01.2017 - 01.2020
- Saved HK$3M annually through IT consolidation, network optimization, and vendor renegotiations.
- Directed SAP Hana BI implementation, enhancing real-time data visibility for 3000+ employees.
- Migrated legacy systems to Salesforce and MPLS networks, eliminating long-distance communication costs.
General Manager, Information Systems, North Asia & China
INCHCAPE HONG KONG LTD
01.2012 - 01.2016
- Saved HK$3M annually through IT consolidation, network optimization, and vendor renegotiations.
- Directed SAP Hana BI implementation, enhancing real-time data visibility for 3000+ employees.
- Migrated legacy systems to Salesforce and MPLS networks, eliminating long-distance communication costs.
Education
Bachelor of Science - Computer Science
Anglia Polytechnic University
EnglandSkills
- IT Strategy & Digital Transformation
- Cybersecurity & Risk Management (CISM)
- Project & Program Management (PMP)
- ERP/CRM Implementation (SAP, Salesforce, Coupa)
Accomplishments
- Cost Savings: Delivered HK$6M+ in annual savings through vendor negotiations and IT consolidation.
- Efficiency Gains: Reduced system downtime by 35% and data restoration time by 95% across multiple roles.
- Leadership: Mentored 50+ professionals, fostering 3 internal promotions to leadership roles.
Early Career Highlights
- Tectura Limited, Led SAP implementations for Porsche and BMW, achieving 100% compliance with SLA standards.
- Crown Motors Limited, Spearheaded warehouse management systems and sales mobility solutions.
- Elec & Eltek Ltd, Developed cost-saving BOM interfaces, reducing material calculation errors by 40%.
Certification
PMP - Project Management Professional
Timeline
CISM - Certified Information Systems Management
10-2025
PMP - Project Management Professional
12-2024
Head of Project Management Office & Digital Workplace, Senior Manager
KONICA MINOLTA BUSINESS SOLUTIONS (HK) LTD
06.2023 - 03.2025
IT Director, Information Technology
FAST LEADER LIMITED
01.2022 - 05.2023
Program Manager, Information Technology
CYCLE & CARRIAGE INDUSTRIES PTE LTD
12.2020 - 10.2021
Director, Information Systems, Asia
INCHCAPE HONG KONG LTD
01.2017 - 01.2020
General Manager, Information Systems, North Asia & China
INCHCAPE HONG KONG LTD
01.2012 - 01.2016
Bachelor of Science - Computer Science
Anglia Polytechnic University
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