Cheung Gloria
Human Resources Management
Burnaby,BC
Summary
Dedicated administration professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
I am native Cantonese speaker, i am good in problem solving, multitasking, fast learner and responsible. I have over 15 years experience in Administration, Human Resources fields; over 3 years experience in accounting bookkeeping. I think i am good fit for the opening.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Personnel and General Administration Manager
Hoe Hin Pak Fah Yeow Mfy Ltd
Hong Kong
04.2016 - 12.2022
- Manage and make sure smooth running of Human Resources and Administration Department
- Ensure internal services meet directors and staff requirement and satisfactory
- Ensure policy and employment conditions meet requirement under labour law
- Administration work includes maintaining facilities and equipments in office
- Supervise subordinates and monitor their works
- Created plans and communicated deadlines to complete projects on time
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Human Resources Manager
Green Apple Restaurant Limited
Hong Kong
05.2015 - 04.2016
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 80 new employees.
Human Resources Officer
Dorsett Kwun Tong, Hong Kong
Hong Kong
05.2012 - 04.2014
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
Accounting & Administration Officer
ICTI CARE Foundation Asia Limited
Hong Kong
03.2008 - 10.2011
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Gathered financial information, prepared documents and closed books.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
Personnel Assistant
Mott Connell Limited
Hong Kong
09.2006 - 03.2008
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Assisted with meetings and presentations within company.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Administered compensation, benefits and performance management systems at direction of supervisor.
Education
Bachelor of Arts - Human Resources Management
University of Huddersfield
United Kingdom 08.2020 - 08.2021
Associate of Arts - Business Administration in General Management
City University of Hong Kong
Hong Kong 09.2000 - 05.2003
Skills
Time Management
Accomplishments
- Saving over 20% administrative cost for the company
- Handling 150 staffs payroll
- Build up a HR system for a new company.
- Lower down the turnover rate by 10%
Timeline
Bachelor of Arts - Human Resources Management
University of Huddersfield
08.2020 - 08.2021
Personnel and General Administration Manager
Hoe Hin Pak Fah Yeow Mfy Ltd
04.2016 - 12.2022
Human Resources Manager
Green Apple Restaurant Limited
05.2015 - 04.2016
Human Resources Officer
Dorsett Kwun Tong, Hong Kong
05.2012 - 04.2014
Accounting & Administration Officer
ICTI CARE Foundation Asia Limited
03.2008 - 10.2011
Personnel Assistant
Mott Connell Limited
09.2006 - 03.2008
Associate of Arts - Business Administration in General Management
City University of Hong Kong
09.2000 - 05.2003
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