Cheung Chin Ho Sunny
McDonald
Shatin,N.T.
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to ensure safety of the aircraft operations.
Overview
1
1
year of professional experience
Work History
Shift Manager (Operations)
McDonald's
05.2023 - 05.2024
- Identified potential bottlenecks in operational processes which resulted in improved productivity levels over time.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Exercised composure under pressure and in escalated customer service scenarios.
- Adhered to company standards and compliance requirements for operations.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Education
High School Diploma -
Lock Tao Secondary School
Mei Lam, Tai Wai 04.2001 -
Skills
Attention to Detail
Incidents management
Critical Thinking
Attention to Detail
Solutions Development
Problem-solving aptitude
Adaptability
Reliability
Attention to Detail
Timeline
Shift Manager (Operations)
McDonald's
05.2023 - 05.2024
High School Diploma -
Lock Tao Secondary School
04.2001 -