Summary
Overview
Work History
Education
Skills
Timeline
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Cheung Chin Ho Sunny

McDonald
Shatin,N.T.

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to ensure safety of the aircraft operations.

Overview

1
1
year of professional experience

Work History

Shift Manager (Operations)

McDonald's
05.2023 - 05.2024
  • Identified potential bottlenecks in operational processes which resulted in improved productivity levels over time.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Adhered to company standards and compliance requirements for operations.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.

Education

High School Diploma -

Lock Tao Secondary School
Mei Lam, Tai Wai
04.2001 -

Skills

Attention to Detail

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Timeline

Shift Manager (Operations)

McDonald's
05.2023 - 05.2024

High School Diploma -

Lock Tao Secondary School
04.2001 -
Cheung Chin Ho SunnyMcDonald