Yoga, Playing Piano, Cuisines Exploration, Aquatic sports
Cheuk Lam Ally CHU
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Summary
Being a self-motivated millennial, not only am I said to be a reliable person to work with, I have always been complimented for my natural-engaging personality and infectious smile. In my pursuit of new opportunistic endeavors, I believe my proactivity and detail-oriented skills would prove myself to be a great asset to your organization.
Overview
6
6
years of professional experience
1
1
Language
Work History
Property Services Officer
Kai Fu Property Services Company Ltd
06.2021 - Current
- Investigated background, qualifications of applicant and handled the approval for letter of nomination from White Form Secondary Market Scheme in HK Housing Authority
- Coordinated random check in Cash Allowance Trial Scheme about eligibility criteria
- Reviewed large volume of applications to reach daily target
- Handled the complaints and enquires, replies in verbal and written means, strengthened communication skills through regular interactions with others, maintained a positive attitude
- Wrote detailed narrative reports for use in investigations
- Assisted in generate guideline of form
Hostess
Kerry Hotel Hong Kong
03.2018 - 06.2021
- Planned large-scale events such as wedding and company meetings and prepared quotation
- To ensure well-planned service workflows, coordinate staff, and manage patron reservations
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Demonstrated success in researching data on competitors to drive business, helped maintain a clear daily record of sales information for management support, and performed administrative clerical work in a professional manner.
Hostess
Eaton Hong Kong Hotel
06.2017 - 12.2017
Education
Bachelor of Arts - Business
PolyU Speed
09.2022 - 7 2025
Associate of Arts - Business Administration of General Management
Community College of City University HKDSE
09.2015 - 7 2017
Confucian Ho Kwok Pui Chun College
09.2009 - 7 2015
Skills
Complaint resolutionundefined
Interests
Timeline
Bachelor of Arts - Business
PolyU Speed
09.2022 - 7 2025
Property Services Officer
Kai Fu Property Services Company Ltd
06.2021 - Current
Hostess
Kerry Hotel Hong Kong
03.2018 - 06.2021
Hostess
Eaton Hong Kong Hotel
06.2017 - 12.2017
Associate of Arts - Business Administration of General Management
Community College of City University HKDSE
09.2015 - 7 2017
Confucian Ho Kwok Pui Chun College
09.2009 - 7 2015
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