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CHAU HIU CHING (SHARON)
Coordinator, Public Relations And Marketing
Shatin,Hong Kong
Summary
Ambitious Public Relations focused on contributing to company success while learning from established professionals. Desiring to take on challenging position with long term career potential. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Sales Assistant (Part-time)
I.T Apparels Ltd.
Hong Kong
01.2019 - 03.2019
- Fielded customer questions to share information about products, availability and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers with prompt and polite support in-person and via telephone.
- Referred customers to various services by evaluating needs and providing recommendations.
Customer Service Assistant (Part-time)
Harbour City Estates Ltd
Hong Kong
01.2020 - 07.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Handle enquiries from shopper or tourists
- Conducted client and market surveys to identify areas of improvement.
Education
Bachelor of Arts - Consumer Studies
Ewha Womans University
Seoul, South Korea 09.2017 - 08.2021
Secondary School HKDSE (2016) -
Po Leung Kuk Wu Chung College
Ma On Shan 09.2010 - 07.2016
Skills
Multitasking Abilities
Software
PowerPoint
Excel
Timeline
Customer Service Assistant (Part-time)
Harbour City Estates Ltd
01.2020 - 07.2020
Sales Assistant (Part-time)
I.T Apparels Ltd.
01.2019 - 03.2019
Bachelor of Arts - Consumer Studies
Ewha Womans University
09.2017 - 08.2021
Secondary School HKDSE (2016) -
Po Leung Kuk Wu Chung College
09.2010 - 07.2016
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