Microsoft Office (Word, Excel, PowerPoint, Access)
Tsui Ka Man Charis
Corporate Services Executive
Aberdeen, Hong Kong
Summary
A result of oriented Corporate Services Executive with over 4 years of company secretarial experience in interpersonal communication and prepare the company documents. Recognized consistently for performance excellence and contributions to success in professional services. Successfully consistent the in-house renewal rate in at least 85% every month.
Overview
3
3
Languages
7
7
Certifications
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Corporate Services Executive
Accolade Corporate Services Limited
10.2018 - Current
- Served customers in different customer platform with a friendly, efficient manner following outlined steps of service on company secretarial matters independently.
- Handled around 40 monthly enquire and 60 company renewal case to address customer inquiries and concerns in more than 85% successful rate, ensuring high levels of productivity and progression
- Liaise with clients, accountants, bankers and lawyers on company secretary and compliance issues
Compliance officer
Citibank Hong Kong Limited
02.2018 - 09.2018
- Handle and review full spectrum of customer profile and documents duties, build relationship with customers when handling product enquiries & operations.
- Perform financial evaluation and make loan proposal with client based on the established credit criteria, processing guidelines and risk-based pricing strategy.
- Comply with established policies & procedures to safeguard both banks and customers' assets.
- Managed effective action plans to respond to audit discoveries and compliance violations.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
Account Executive
Matisse Ltd
05.2017 - 01.2018
- Respond and resolve client’s enquiries, issues and concerns.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
Company Secretarial Assistant
H K Wan CPA & Co
09.2016 - 03.2017
- Support a full spectrum of company secretarial and compliance duties.
- Assist in preparing annual reports, circulars, announcements and handling administrative matters;.
- Maintain effective filing and retrieval systems for all company records;.
- Assist in clerical and various tasks assigned and ad hoc projects.
Program Assistant Intern
Integrated Children & Youth Services Center, St. James Settlement Youth Services
01.2015 - 03.2015
- Plan and organized event for service gaps
- Identified service gaps and located needed resources for individuals, including activities, work placement and other support.
- Collaborated on program operations with Social Worker, including offering feedback from participants and improvement recommendations.
Call Centre operator trainer
L'Hotel Island South
06.2014 - 09.2014
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Practice for a Company Secretary -
School of Continuing And Professional Studies (The Chinese University of Hong Kong)
07.2019 - 11.2019
Bachelor of Hospitality Management -
The Open University of Hong Kong of Business And Administration
09.2015 - 04.2018
High Diploma Programme - Tourism and Hospitality Management
School of Continuing And Professional Studies (The Chinese University of Hong Kong)
09.2013 - 08.2015
Skills
Account management
Certification
5 Nov 2017
Software
CSA System
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Hiking & Running
Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Practice for a Company Secretary -
School of Continuing And Professional Studies (The Chinese University of Hong Kong)
07.2019 - 11.2019
Corporate Services Executive
Accolade Corporate Services Limited
10.2018 - Current
Compliance officer
Citibank Hong Kong Limited
02.2018 - 09.2018
Account Executive
Matisse Ltd
05.2017 - 01.2018
Company Secretarial Assistant
H K Wan CPA & Co
09.2016 - 03.2017
Bachelor of Hospitality Management -
The Open University of Hong Kong of Business And Administration
09.2015 - 04.2018
Program Assistant Intern
Integrated Children & Youth Services Center, St. James Settlement Youth Services
01.2015 - 03.2015
Call Centre operator trainer
L'Hotel Island South
06.2014 - 09.2014
High Diploma Programme - Tourism and Hospitality Management
School of Continuing And Professional Studies (The Chinese University of Hong Kong)
09.2013 - 08.2015
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