DOMINIC YUE LOK CHANG
Key Account Manager/Senior Buying Manager
Hong Kong
Summary
Dynamic Key Account and Senior Buying Manager with a proven track record of driving significant cost savings, leading successful vendor negotiations, and delivering projects on time and within budget. Expertise in strategic planning and team leadership consistently achieves organizational objectives. Recognized as an articulate problem-solver with strong relationship-building skills, fostering collaboration across diverse teams. A multicultural background enhances a passion for interpersonal connections and effective psychological communication in every professional interaction.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Key Account Manager
Schwarz Group
08.2025 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales, customer and supplier data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Implemented ERP/Odoo systems to streamline operations.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
Senior Merchandiser
Longshore Ltd
06.2024 - 06.2025
- Product Oversight: Managed production of electronic toys, board games, and action toys.
- Collaboration: Worked with game inventors to enhance gameplay and align with market trends, partnering with brands like Goliath Toys and Hasbro.
- Sustainability Initiatives: Led projects to recycle materials into new products.
- Concept Development: Reviewed and evaluated new game concepts to innovate and improve existing features.
- Customer Engagement: Hosted meetings with international clients, ensuring clear communication throughout project lifecycles.
- Vendor Management: Selected and evaluated vendors based on quality and service; conducted audits to address performance issues.
- Quality Assurance: Ensured compliance with standards set by major brands, implementing quality control process
Buying & Project Manager
The Solent Group
05.2022 - 03.2024
- Supplier Partnerships: Collaborate with well-known brands
like M&S, Sainsbury's, Aldi, Tesco, Waitrose, COOP,
Woolworths, Whole Foods..etc to establish strategic
partnerships with key suppliers. Work closely with brand
representatives to understand their specific requirements,
quality standards, and sustainability initiatives. - Customer Relations: Maintained strong connections with
clients to understand needs and ensure satisfaction. - Vendor Selection: Evaluated and selected vendors based on
quality, pricing, and service; conducted audits to ensure
compliance. - Contract Negotiation: Managed negotiations to secure
favorable terms and monitor vendor performance. - Market Research: Analyzed industry trends to inform
purchasing decisions and drive cost savings
Buying & Production Manager
Global Smart Team Ltd.
10.2016 - 02.2022
- Supplier Management: Negotiated pricing and maintained relationships to achieve quality and cost savings.
- Production Oversight: Coordinated production schedules with cross-functional teams for timely delivery.
- Inventory Strategies: Developed inventory management strategies to optimize stock levels.
- Market Analysis: Conducted market research to forecast trends and drive profitability.
- Quality Improvement: Collaborated with teams to enhance product quality and customer satisfaction
Education
Bachelor of Science - Psychology
City University of London
London 07-2015
Alevel -
CATS Cambridge
Cambridge, UK07-2012
GCSE - undefined
Rydal Penrhos School
Skills
Calm in challenging environments
Responsive to change
Proficient in building rapport and understanding
Excellent Communication Skills
Strategic account growth
Multidisciplinary engagement
Timeline
Key Account Manager
Schwarz Group
08.2025 - Current
Senior Merchandiser
Longshore Ltd
06.2024 - 06.2025
Buying & Project Manager
The Solent Group
05.2022 - 03.2024
Buying & Production Manager
Global Smart Team Ltd.
10.2016 - 02.2022
GCSE - undefined
Rydal Penrhos School
Bachelor of Science - Psychology
City University of London
Alevel -
CATS Cambridge