Chan Wing Cheong
Alex
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
3
3
years of professional experience
Work History
Assistant Shop Manager
Imperial Gallery Limited
10.2023 - 04.2024
- Streamlined inventory processes by implementing a more efficient system for tracking stock levels in realtime.
- Assisted in the planning and execution of promotional events to increase store traffic and drive sales growth.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.
Store Supervisor
Omni Beauty Retailing Limited
07.2021 - 10.2023
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
Education
Bachelor of Commerce (Honours) in Accounting -
Hong Kong Shue Yan University
04.2001 -
Skills
Continuous Improvement
Inventory Tracking and Management
Operations Management
Staff and Schedule Management
Proficient in MS Office
Fluent in English and Putonghua
Timeline
Assistant Shop Manager
Imperial Gallery Limited
10.2023 - 04.2024
Store Supervisor
Omni Beauty Retailing Limited
07.2021 - 10.2023
Bachelor of Commerce (Honours) in Accounting -
Hong Kong Shue Yan University
04.2001 -