Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Chan Wai Ki, Katie

Senior Omni Sport Leader (Catchment Sport Leader In Training)
New Territories

Summary

An academic background has cultivated retail and marketing skills, complemented by effective communication abilities within the retail industry. Working experience as a senior sports leader will be leveraged to excel in the desired position. Committed to further developing interpersonal skills and solid commerce knowledge while providing leadership and vision that drive teams to achieve their goals. Passionate about fostering a collaborative environment that enhances performance and delivers exceptional results.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Senior Omni Sport Leader

Decathlon
08.2021 - Current
  • Grow local omnichannel performance in my sport
  • 1. Ensure good sales and customer relations performance for my store and zone
  • 2. Ensure that my physical and digital layout areas perform well
  • 3. Manage and achieve my commercial objectives and profitability for my omnichannel business
  • 4. Build and manage my human organisation
  • Develop, motivate and take care of human capital
  • 1. Roster Management
  • 2. Animate the managerial scheme (Project team - individual, Mission, individual meeting, Remuneration, Performance) by integrating the challenges of transformations
  • 3. Develop teammates’ autonomy through a skills integration and development plan
  • Manage the store’s daily operations performance
  • 1. Manage store safety and security
  • 2. Ensure customer satisfaction and store image
  • 3. I manage flows (Stock, cash and traffic)

Food Quality Specialist

McDonald's
05.2018 - 02.2021
  • 1. Training New Crew
  • 2. Participate in Daily operation
  • 3. Ensure the production system operate smoothly
  • 4. Actively interact with customer
  • 5. Work with the team
  • 6. Able to adapt shift work

Clinic Assistant

ChiMed Health Company Limited
12.2018 - 07.2019
  • 1. Responsible for dispensing medicines
  • 2. Assisting doctor in treatment
  • 3. Cash registering
  • 4. Medicines ordering
  • 5. Reception
  • 6. Handling the daily affairs and operation of the clinic

Education

Bachelor of Arts - BA - Fashion and Textiles (Retail and Marketing)

The Hong Kong Polytechnic University
Hung Hom
08.2022

Associate's degree - Business management, Business Administration and Management, General

PolyU Hong Kong Community College
08.2020

Skills

    Customer Experience

    Decision-making

    Staff management

    Operations management

    Analytical thinking

    Training and mentoring

    Goal oriented

Timeline

Senior Omni Sport Leader

Decathlon
08.2021 - Current

Clinic Assistant

ChiMed Health Company Limited
12.2018 - 07.2019

Food Quality Specialist

McDonald's
05.2018 - 02.2021

Associate's degree - Business management, Business Administration and Management, General

PolyU Hong Kong Community College

Bachelor of Arts - BA - Fashion and Textiles (Retail and Marketing)

The Hong Kong Polytechnic University

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Chan Wai Ki, KatieSenior Omni Sport Leader (Catchment Sport Leader In Training)