CHAN Ka Man,Carmen
Computer Science
Summary
A Computer Science student concentrating in Information Systems and Analytics at Hong Kong Baptist University with leadership roles and professional courses. Possess strong team spirit, perseverance attitude, and fundamental coding/computing skills. Keen to pursue a career in IT roles.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
IT Intern
CK Hutchison Holdings Limited
06.2024 - 08.2024
- Supported IT department in handling technology rollout and maintenance.
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Completed assigned tasks beforehand, demonstrating strong time management skills and commitment to project success.
- Delivered assistance and support for team-based IT projects.
Customer Service
City Super
06.2023 - 03.2024
- Developed customer service scorecards to measure customer service performance with managed over 50 customer per day.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Met customer service objectives by providing superior customer service to customers with different language.
Education
Bachelor of Science - Computer Science
Hong Kong Baptist University
Kowloon Tong 09.2021 - Current
High School Diploma -
Tin Shui Wai Government Secondary School
Tin Shui Wai 09.2015 - 2021.09
Skills
- Python, Java
MacOS, Windows
Project Management
Communication and Collaboration
Microsoft Office Word, Excel and PowerPoint
SQL
HTML
Timeline
IT Intern
CK Hutchison Holdings Limited
06.2024 - 08.2024
Customer Service
City Super
06.2023 - 03.2024
Bachelor of Science - Computer Science
Hong Kong Baptist University
09.2021 - Current
High School Diploma -
Tin Shui Wai Government Secondary School
09.2015 - 2021.09
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