Norton Fu
Jinhua
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Quality Engineer( CQE)
DMEGC
05.2023 - Current
- Produced and maintained technical documentation for project reference.
- Responsible for customer arrival visit including meal and factory introduction.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Handled customer inquiries and suggestions courteously and professionally.
English Teaching Assistant
XDF
02.2021 - 02.2021
- Handled class records for attendance, assignment grades and course participation scores.
- Taught courses under guidance of senior instructors.
Education
Bachelor of Arts - English
College of Arts And Sciences, Kunming
Kunming, Yunnan06.2023
Skills
- Continuous Learning
- Quality Assurance Controls
- Client Requirements
- Receiving Support
Certification
TEM 8, CET 6
Languages
Chinese (Mandarin)
Native language
English
Upper intermediate
B2
Timeline
Quality Engineer( CQE)
DMEGC
05.2023 - Current
English Teaching Assistant
XDF
02.2021 - 02.2021
Bachelor of Arts - English
College of Arts And Sciences, Kunming
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