Chan Siu Wan
Kowloon City
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
11
11
years of professional experience
14
14
years of post-secondary education
Work History
Registered Social Worker (Team Leader)
Methodist Center: Social Service Team in Buildings Department (BD)
3 2007 - 10.2011
- To render psychological, financial and social needs of clients who are affected by the enforcement of Buildings Ordinance
- Enhancing mutual understanding and streamlining communication between occupants and staffs of Buildings Department
- Organizing trainings to BD staff
- Launch community education programs to public
- Writing proposal for bidding new tender and tender renewal.
Registered Social Worker
Methodist Center: Urban Renewal Social Service Team
05.2006 - 03.2007
- To render counseling and support service for the people who are under the influence of urban renewal scheme
- Launch community education programs to public
- Enhancing mutual understanding and streamlining the communication between occupants and the staff of Urban Renewal Authority (URA)
- Writing proposal for bidding new tender.
Registered Social Worker
Hiu Kwong (To Kwa Wan) Nursing Centre
05.2002 - 04.2006
- To handle emotional and behavioral problems of the elders
- Participation in multidisciplinary conference to discuss individual care plan for residents
- To assist elders adapting to new environment
- To arrange different kind of interest groups for the elders
- To organize mass programs and outdoor activities for elders such as local traveling, Yum-Cha, visiting HK Flower show, etc.
Registered Social Worker (Temporary Job)
SAGE: Kwan Fong Nim Chee Home for the Elderly
12.2001 - 03.2002
- To provide reminiscence and other interest groups for the elders with dementia.
Organizer
Industry Relations Institute
03.2000 - 09.2001
- Home visiting to grass-roots families
- To carry out administration work and summer program
- To assist publishing books related to life of grass-roots families.
Temporary Clerk Assistant
Kwun Tong Methodist Social Service (Nam Tin Edlerly Center)
11.1999 - 02.2000
- Daily clerical work such as preparing SQS documents and bookkeeping
- To provide different kind of activities to the elders.
General Clerk
Goldmen Electronic Ltd., Company
08.1996 - 03.1997
- Data entry and database management
- Proficiency in office software (e.g
- Microsoft Office, Word, Excel, etc.)
- Proficiency in English and Chinese typing
- Filing and record keeping
- Scheduling and calendar management.
Education
Associate of Applied Science - Bachelor of Arts in Applied Psychology (with 2nd Upper Honor)
The Hong Kong Polytechnic University
Hung Hom 09.2008 - 05.2013
High School Diploma -
City University of Hong Kong
Kowloon Tong 09.1997 - 07.1999
Some College (No Degree) -
Delia Memorial School
Kwun Tong (Hip Wo Street) 09.1988 - 07.1996
Skills
Typing (English 43 wpm, Chinese 40 wpm)
undefinedLanguage Ability
Cantonese: Fluent
English and Putonghua: Good
Awards
2011, City and Guilds Level 3 Certificate in ESOL with Achiever B1 level.
2004, Certificate in Putonghua (Level One) with Credit.
1998, Certificate of Bronze Award for Health Ambassador to Hong Kong Aids Foundation
1997, Certificate of Book Keeping and Accounts (Second Level), LCCI Examinations Board
1995, Certificate of Bronze Award for Outstanding Volunteer services in the association’s programme activities YMCA
1995, Second prize for outstanding performance in typewriting competition – Delia Inter-school
Personal Information
- Age: 48
- Expected Salary: Negotiable
- Gender: Female
- Religion: Christianity
Extracurricular Activities
2022 - 2024 Volunteer for Industrial Evangelistic Fellowship Limited
2013, Volunteer for Cedar Fund
2012, Children’s tutor at Church
2011 - 2013 Fellowship’s group leader
1999, The Tutor of the Summer Camp
1996, The Chairman of Library in secondary school
1995 -1996 Vice Chairman of Peer Counseling Scheme
1993 -1995, The Volunteer of YMCA
Timeline
Associate of Applied Science - Bachelor of Arts in Applied Psychology (with 2nd Upper Honor)
The Hong Kong Polytechnic University
09.2008 - 05.2013
Registered Social Worker
Methodist Center: Urban Renewal Social Service Team
05.2006 - 03.2007
Registered Social Worker
Hiu Kwong (To Kwa Wan) Nursing Centre
05.2002 - 04.2006
Registered Social Worker (Temporary Job)
SAGE: Kwan Fong Nim Chee Home for the Elderly
12.2001 - 03.2002
Organizer
Industry Relations Institute
03.2000 - 09.2001
Temporary Clerk Assistant
Kwun Tong Methodist Social Service (Nam Tin Edlerly Center)
11.1999 - 02.2000
High School Diploma -
City University of Hong Kong
09.1997 - 07.1999
General Clerk
Goldmen Electronic Ltd., Company
08.1996 - 03.1997
Some College (No Degree) -
Delia Memorial School
09.1988 - 07.1996
Registered Social Worker (Team Leader)
Methodist Center: Social Service Team in Buildings Department (BD)
3 2007 - 10.2011
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