Summary
Overview
Work History
Education
Skills
Language Ability
Awards
Personal Information
Extracurricular Activities
Timeline
Generic

Chan Siu Wan

Kowloon City

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

11
11
years of professional experience
14
14
years of post-secondary education

Work History

Registered Social Worker (Team Leader)

Methodist Center: Social Service Team in Buildings Department (BD)
3 2007 - 2011.10
  • To render psychological, financial and social needs of clients who are affected by the enforcement of Buildings Ordinance
  • Enhancing mutual understanding and streamlining communication between occupants and staffs of Buildings Department
  • Organizing trainings to BD staff
  • Launch community education programs to public
  • Writing proposal for bidding new tender and tender renewal.

Registered Social Worker

Methodist Center: Urban Renewal Social Service Team
2006.05 - 2007.03
  • To render counseling and support service for the people who are under the influence of urban renewal scheme
  • Launch community education programs to public
  • Enhancing mutual understanding and streamlining the communication between occupants and the staff of Urban Renewal Authority (URA)
  • Writing proposal for bidding new tender.

Registered Social Worker

Hiu Kwong (To Kwa Wan) Nursing Centre
2002.05 - 2006.04
  • To handle emotional and behavioral problems of the elders
  • Participation in multidisciplinary conference to discuss individual care plan for residents
  • To assist elders adapting to new environment
  • To arrange different kind of interest groups for the elders
  • To organize mass programs and outdoor activities for elders such as local traveling, Yum-Cha, visiting HK Flower show, etc.

Registered Social Worker (Temporary Job)

SAGE: Kwan Fong Nim Chee Home for the Elderly
2001.12 - 2002.03
  • To provide reminiscence and other interest groups for the elders with dementia.

Organizer

Industry Relations Institute
2000.03 - 2001.09
  • Home visiting to grass-roots families
  • To carry out administration work and summer program
  • To assist publishing books related to life of grass-roots families.

Temporary Clerk Assistant

Kwun Tong Methodist Social Service (Nam Tin Edlerly Center)
1999.11 - 2000.02
  • Daily clerical work such as preparing SQS documents and bookkeeping
  • To provide different kind of activities to the elders.

General Clerk

Goldmen Electronic Ltd., Company
1996.08 - 1997.03
  • Data entry and database management
  • Proficiency in office software (e.g
  • Microsoft Office, Word, Excel, etc.)
  • Proficiency in English and Chinese typing
  • Filing and record keeping
  • Scheduling and calendar management.

Education

Associate of Applied Science - Bachelor of Arts in Applied Psychology (with 2nd Upper Honor)

The Hong Kong Polytechnic University
Hung Hom
2008.09 - 2013.05

High School Diploma -

City University of Hong Kong
Kowloon Tong
1997.09 - 1999.07

Some College (No Degree) -

Delia Memorial School
Kwun Tong (Hip Wo Street)
1988.09 - 1996.07

Skills

Typing (English 43 wpm, Chinese 40 wpm)

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Language Ability

Cantonese: Fluent

English and Putonghua: Good

Awards

2011, City and Guilds Level 3 Certificate in ESOL with Achiever B1 level. 

2004, Certificate in Putonghua (Level One) with Credit.

1998, Certificate of Bronze Award for Health Ambassador to Hong Kong Aids Foundation

1997, Certificate of Book Keeping and Accounts (Second Level), LCCI Examinations Board

1995, Certificate of Bronze Award for Outstanding Volunteer services in the association’s programme activities YMCA

1995, Second prize for outstanding performance in typewriting competition – Delia Inter-school

Personal Information

  • Age: 48
  • Expected Salary: Negotiable
  • Gender: Female
  • Religion: Christianity

Extracurricular Activities

2022 - 2024 Volunteer for Industrial Evangelistic Fellowship Limited

2013, Volunteer for Cedar Fund

2012, Children’s tutor at Church

2011 - 2013 Fellowship’s group leader

1999, The Tutor of the Summer Camp

1996, The Chairman of Library in secondary school 

1995 -1996 Vice Chairman of Peer Counseling Scheme 

1993 -1995, The Volunteer of YMCA

Timeline

Associate of Applied Science - Bachelor of Arts in Applied Psychology (with 2nd Upper Honor)

The Hong Kong Polytechnic University
2008.09 - 2013.05

Registered Social Worker

Methodist Center: Urban Renewal Social Service Team
2006.05 - 2007.03

Registered Social Worker

Hiu Kwong (To Kwa Wan) Nursing Centre
2002.05 - 2006.04

Registered Social Worker (Temporary Job)

SAGE: Kwan Fong Nim Chee Home for the Elderly
2001.12 - 2002.03

Organizer

Industry Relations Institute
2000.03 - 2001.09

Temporary Clerk Assistant

Kwun Tong Methodist Social Service (Nam Tin Edlerly Center)
1999.11 - 2000.02

High School Diploma -

City University of Hong Kong
1997.09 - 1999.07

General Clerk

Goldmen Electronic Ltd., Company
1996.08 - 1997.03

Some College (No Degree) -

Delia Memorial School
1988.09 - 1996.07

Registered Social Worker (Team Leader)

Methodist Center: Social Service Team in Buildings Department (BD)
3 2007 - 2011.10
Chan Siu Wan