Catherine Yau

Report to the CEO of Greater China to lead the HR team.

• Talent Acquisition (all levels) and the whole recruitment process
• Salary review, succession plan, performance management and handle staff grievances
• Handle licensing, ECF certification, EO and RI registration
• C&B (salary benchmark [WTW], payroll approval, benefits review, HRIS UAT)
• Review and managed to change payroll provider to enhance service and cost control
• Restructure the HR team and train up juniors to maintain the operation without Operational risk only with 2 staff
• Implemented and developed operational standards, policies and procedures.

Achievements: Control staff cost and budget, (successfully reduce staff cost by 30% within 2 years)

Reason for leaving: Redundancy (Reduce headcounts).

Report to the CEO.

To oversee the HK Human Resources & Corporate Administration Department including Corporate Communications function with a team of 9 staff (2 HR and 7 Corporate Admin).

• Appoint an Event Management company to coordinate company-wide events
• Work with product development team to create a company WeChat account
• Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.

Achievements: Lead the office relocation project as project leader and completed it within tight schedule.

Reason for leaving: Family issue due to father’s illness.

Report to the Head of Human Resources North & East Asia.

Responsible for managing and providing HR advisory and professional services to the North & East Asia region.

Being a chief HR Business Partner to oversee Business/Functions (include Corporate Banking, Investment Banking, FIG, Transaction Banking, Commodity Finance, Risk, Audit, Compliance, and back-office operations)

Achievements:

• Closely partner with senior management including CEO and different businesses in the Asia Pacific region and Head Office to provide HR advice
• Lead the HR Task Force Group to set up HR Solutions team in HK
• Piloted offshoring HR operations to India and re-engineering of local HR platform
• Handled acquisition project for Wealth Management and involved in merger and acquisition exercise (an Italian bank) including staff integration and mapping
• Develop Mentoring Program for Investment banking business to enhance staff engagement and identity future leaders
• Facilitate Talent Development Program to identify top talents and develop career plans
• Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
• Rolling out the regional HR initiatives

Reason for leaving: Move out from comfort zone to take new challenge.

• Engaged in Enhanced Employment Programme and in charge of a new department of 7 staff
• Handle large volume of recruitment and hired over 1,000 contractors in short time. Handle separation and employee disputes issues, reply to complaints
• Supervised a team of administrative staff, providing guidance, support, and constructive feedback to ensure high-quality service delivery.

Reason for leaving: Contract position only and will not convert to permanent.

• Worked in Organizational & Development team under Training & Development Division and handled the Executive/ Management Associates Program
• Built up a young talents pool within Asia Pacific region
• Being an assessor on aptitude tests of the Program and manage cost control of the program
• Collaborated with department managers to identify staffing needs and develop strategies for filling open positions.

Reason for leaving: Job nature changed from the original offer.

A leading German bank to handle over 400 staff in Asia Pacific region.

• Successfully attained professional knowledge and developed an assessment centre for hiring IT staff
• Handled the restructuring project and providing assist to staff being made redundant
• Liaised between multiple business divisions to improve communications.

Reason for leaving: Redundant due to business closed in Asia Pacific.

A US based multi-national company with worldwide interest in commodity trading.

• Oversee the Personnel and Administration Department with a team of 6 staff
• In charge of HR operation, to formulate and review HR policy, review staff insurance policy, handle expatriate staff relocation (e.g., flat hunting, employment visa application, etc)
• Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the company.

Reason for leaving: Redundant due to business closed in Asia Pacific.

Responsible for all rounded human resources duties to support the business operations in HK (including all front-line businesses and back-office functions) and to coordinate within Asia Pacific region.