Wong Fung Yee Caroline
Head Of Supply Chain Management
Summary
Supply Chain Management with over 15 years of experience, specializing in vendor and order management. Excelled in enhancing supply chain efficiency, achieving significant cost savings, and fostering team growth. Skilled in logistics planning and decision-making, adept at driving projects to successful completion while maintaining high-quality standards and customer satisfaction.
My strengths include consistently demonstrating a rational and professional approach to problem solving, openness to change, forward thinking approach, win-win supplier negotiation and a management style that maintains harmony and balance in cross-functional teams.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Head of CS, FG Sourcing & Master Data Control
TSL Jewellery (H.K.) Co. Limited
05.2006 - 03.2024
- Supervised 120 staff members handling master data maintenance, product categorization, jewelry procurement, vendor management, warehousing and distribution, and project management.
- Managed budgets, resources, and timelines effectively to ensure the successful completion of all projects.
- Evaluated the effectiveness of departmental programs and initiatives regularly, making adjustments as necessary to optimize outcomes in line with organizational goals and objectives.
- Collaborated with internal departments such as sales, finance, marketing, and production to align business goals with supply chain objectives.
- Developed and implemented vendor management systems, defining KPIs to monitor and track vendor performance in quality, cost, delivery and service.
- Leveraged valuable business relationships and skillful negotiations to introduce rebate programs, consignment programs and obtain favorable vendor pricing.
- Established a buffer stock programs and pre-order programs with vendors to stabilize on-time delivery and shortened order lead time by 75% on high demand designs.
- Drove a project to integrate RFID price tags, improving traceability and enabling smart warehousing.
- Introduced warehouse management system and workflow re-routing to improve timely and cost-effective delivery, logistics staff costs were reduced by 35%.
- Reduced operating costs by implementing an integrated end-to-end online ordering system including order planning, tracking and reporting.
- Improved profitability through restructuring and bringing forward or delaying production orders to better balance factory and logistics capabilities, ultimately turning a profit and maintaining profits over the past nine years.
- Managed the Central Data Team to handle all data maintenance and control in a single system.
- Enhanced supply chain efficiency and better sales forecasting by implementing data-driven strategies and product attributes and classifications
Sales Supervisor
Paxar Far East Limited
03.2002 - 04.2006
- Set annual strategic and budgetary plans and monitor sales performance monthly.
- Built strong relationships with key clients, resulting in long-term business growth and increased revenue.
- Monitored new product development timeline and specifications.
- Monitored the material inventory based on the the sales and order forecasts.
- Distributed production to offshore offices to provide fast delivery and free up production capacity in Hong Kong.
- Implemented in-plant label printing project for 5 garment manufacturers in Cambodia.
- Provided product and account knowledge training programs for new and existing employees.
Project Coordinator
Matestar Electronics Limited
10.2000 - 08.2001
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Coordinated cross-departmental meetings to streamline project communication and efficiency.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
University Tutor
City University of Hong Kong
09.1998 - 05.2000
- Conducted tutoring sessions
- Collaborated with students to complete homework assignments.
- Supported students with helpful study habits and exam strategies.
- Motivated students with accurate feedback and positive reinforcement.
Education
Master of Philosophy - Supply Chain Management
City University of Hong Kong
04.2001 -
Bachelor of Engineering - Manufacturing Engineering
City University of Hong Kong
04.2001 -
Higher Diploma - Manufacturing Engineering
The Hong Kong Polytechnic University
04.2001 -
Skills
Vendor management
Customer service
Decision-making
Lean project management
Database management
Logistics planning
Order management
Vendor management
Key Achievements
Implemented Vendor Management System
Implemented vendor management systems, ordering electronically and defining KPIs to monitor and track vendor performance.
Shortened Order Lead Time
Shortened order lead time by 75% on high demand products through establishing buffer stock program and pre-order program.
Implemented RFID Price Tags
Implemented RFID price tags, a prerequisite for warehouse management system development.
Reduced Logistics Cost
Reduced logistics cost were reduced by 35% through implementation of warehouse management system and workflow re-routing, significantly reduced headcounts.
Certification
Grade 5 Theory of Music in 1996
Hobbies and Interests
Travel
Music
Physical exercise
Bible study
Timeline
Head of CS, FG Sourcing & Master Data Control
TSL Jewellery (H.K.) Co. Limited
05.2006 - 03.2024
Sales Supervisor
Paxar Far East Limited
03.2002 - 04.2006
Master of Philosophy - Supply Chain Management
City University of Hong Kong
04.2001 -
Bachelor of Engineering - Manufacturing Engineering
City University of Hong Kong
04.2001 -
Higher Diploma - Manufacturing Engineering
The Hong Kong Polytechnic University
04.2001 -
Project Coordinator
Matestar Electronics Limited
10.2000 - 08.2001
University Tutor
City University of Hong Kong
09.1998 - 05.2000
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