Carol Ma
Shatin
Summary
As a responsible and hardworking individual, I bring dedication and a strong work ethic to my role as a merchandiser. I am committed to giving my best to help the company achieve its objectives. Thank you for your consideration.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Merchandiser
Useful Industrial Limited
7 2014 - Current
- Manage all customers' communications for inquiries, quotations and bulk orders from leading retailers and top brands overseas
- Specialize in ODM/OEM project management from development to delivery
- Category management across personal care, baby, gift and premium products
- Sourcing and negotiate with supplier for pricing and ensure on-time delivery to meet customer demands
- Analyze sales data to develop merchandising strategies that drive growth
- Prepare costing and sales reports to meet company objectives
- Coordinate production schedules and monitor order fulfillment
- Execute promotional campaigns and exhibition plans involving international travel
- Prepare and update product catalogue regularly
- Build and maintain strategic business partnerships globally
Sales Coordinator
Pearluster Limited
04.2008 - 11.2013
- Manage all customer's and suppliers communications for product inquiries, quotations and bulk orders.
- New product developments from concept to delivery
- Production scheduling and quality assurance with factories
- Sourcing material, liaise with vendors in Hong Kong and China to negotiate pricing and ensure supply
- Compile accurate product costing files and client sales reports
- Analyze market trends and business opportunities
- Plan and execute exhibitions and trade shows in Hong Kong and China markets
- Identify and qualify new business partnerships and leads
Sales Coordinator
Tech Dragon
05.2006 - 02.2008
- Handle and follow up on all customer inquiries, quotations and orders
- Process customer orders from receipt to delivery
- Coordinate local deliveries and ensure on-time fulfillment
- Maintain updated customer records and accounts
- Generate invoices, process payments and resolve billing queries
Sales coordinator
Mainetti (HK) Limited
07.2003 - 03.2006
- Manage all customer inquiries, quotations and order requests
- Liaise directly with factories for production planning and scheduling
- Issue quotations, sales orders and production orders in a timely manner
- Track order status and ensure delivery timelines are met
- Provide order updates to customers and internal teams
Education
Associate Degree of Community Services Management -
City University of Hong Kong
09.2001 - 05.2003
Skills
Photoshop, Canva
Availability
2 May 2024
Personal Information
- Expected Salary: HKD28,000 or Negotiable
- Date of Birth: 11/10/79
- Nationality: Chinese
Timeline
Sales Coordinator
Pearluster Limited
04.2008 - 11.2013
Sales Coordinator
Tech Dragon
05.2006 - 02.2008
Sales coordinator
Mainetti (HK) Limited
07.2003 - 03.2006
Associate Degree of Community Services Management -
City University of Hong Kong
09.2001 - 05.2003
Merchandiser
Useful Industrial Limited
7 2014 - Current