Summary
Overview
Work History
Education
Skills
Availability
Personal Information
Timeline
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Carol Ma

Shatin

Summary

As a responsible and hardworking individual, I bring dedication and a strong work ethic to my role as a merchandiser. I am committed to giving my best to help the company achieve its objectives. Thank you for your consideration.

Overview

21
21
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Merchandiser

Useful Industrial Limited
7 2014 - Current
  • Manage all customers' communications for inquiries, quotations and bulk orders from leading retailers and top brands overseas
  • Specialize in ODM/OEM project management from development to delivery
  • Category management across personal care, baby, gift and premium products
  • Sourcing and negotiate with supplier for pricing and ensure on-time delivery to meet customer demands
  • Analyze sales data to develop merchandising strategies that drive growth
  • Prepare costing and sales reports to meet company objectives
  • Coordinate production schedules and monitor order fulfillment
  • Execute promotional campaigns and exhibition plans involving international travel
  • Prepare and update product catalogue regularly
  • Build and maintain strategic business partnerships globally

Sales Coordinator

Pearluster Limited
04.2008 - 11.2013
  • Manage all customer's and suppliers communications for product inquiries, quotations and bulk orders.
  • New product developments from concept to delivery
  • Production scheduling and quality assurance with factories
  • Sourcing material, liaise with vendors in Hong Kong and China to negotiate pricing and ensure supply
  • Compile accurate product costing files and client sales reports
  • Analyze market trends and business opportunities
  • Plan and execute exhibitions and trade shows in Hong Kong and China markets
  • Identify and qualify new business partnerships and leads

Sales Coordinator

Tech Dragon
05.2006 - 02.2008
  • Handle and follow up on all customer inquiries, quotations and orders
  • Process customer orders from receipt to delivery
  • Coordinate local deliveries and ensure on-time fulfillment
  • Maintain updated customer records and accounts
  • Generate invoices, process payments and resolve billing queries

Sales coordinator

Mainetti (HK) Limited
07.2003 - 03.2006
  • Manage all customer inquiries, quotations and order requests
  • Liaise directly with factories for production planning and scheduling
  • Issue quotations, sales orders and production orders in a timely manner
  • Track order status and ensure delivery timelines are met
  • Provide order updates to customers and internal teams

Education

Associate Degree of Community Services Management -

City University of Hong Kong
09.2001 - 05.2003

Skills

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Availability

2 May 2024

Personal Information

  • Expected Salary: HKD28,000 or Negotiable
  • Date of Birth: 11/10/79
  • Nationality: Chinese

Timeline

Sales Coordinator

Pearluster Limited
04.2008 - 11.2013

Sales Coordinator

Tech Dragon
05.2006 - 02.2008

Sales coordinator

Mainetti (HK) Limited
07.2003 - 03.2006

Associate Degree of Community Services Management -

City University of Hong Kong
09.2001 - 05.2003

Merchandiser

Useful Industrial Limited
7 2014 - Current
Carol Ma