Carman Chan
Tuen Mun,Hong Kong
Summary
Seasoned HR professional with a strong background in strategic HR transformation and talent acquisition. Proficient in HRIS, workforce analytics, and performance management, driving employee engagement and team effectiveness. Expertise in project leadership and talent assessment, focused on enhancing organizational performance through innovative HR solutions. Proven ability to leverage HR metrics for informed decision-making and stakeholder relationships, resulting in improved business outcomes.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work history
Senior Human Business Partner
Meiyume (Hong Kong) Limited
, Hong Kong
05.2023 - 05.2025
- Executed strategic partnerships with C-suite leaders to prioritise workforce initiatives.
- Implemented workforce insights projects, including employee surveys and all-hands meetings.
- Developed recruitment dashboard to optimise recruitment and retention processes through collaboration with data analytics team.
- Managed talent acquisition efforts, aligning strategies with organisational goals.
- Engaged with managers and C-suite to oversee merit and bonus reviews. Performed thorough assessments of employee performance for salary and bonus adjustments. Advised on salary structures based on performance metrics and review outcomes.
- Applied project management principles for timely delivery of high-quality HR projects.
- Regularly refined HR policies to align with industry best practices.
- Compiled reports on people analytics covering engagement, development, and turnover trends.
Senior Manager - Human Resources
Li & Fung (Trading) Ltd
, Hong Kong
07.2011 - 04.2023
- Supported full scope of Human Resources responsibilities, aligning with strategic initiatives.
- Delivered comprehensive talent acquisition in collaboration with Talent Acquisition Centre of Excellence.
- Managed end-to-end annual merit and bonus review process alongside team lead and C-Suite.
- Led project for timely execution of annual merit and bonus review process.
- Contributed to HR projects ensuring quality execution and completion within deadlines.
- Reviewed Hong Kong HR policies to maintain relevance and compliance.
- Produced standard and customised HR reports on performance management and employee turnover.
- Analysed turnover report trends with HR Centre of Excellence to develop targeted solutions.
Human Resources Officer
Carlsberg (Hong Kong) Ltd
, Hong Kong
06.2010 - 05.2011
- Led recruitment functions by drafting job descriptions, conducting interviews, and issuing offer letters.
- Conducted regular recruitment drives to attract top industry talent.
- Managed employee matters including performance evaluations and compensation reviews.
- Coordinated training sessions and managed logistics for administrative tasks.
- Ensured compliance with data privacy regulations while maintaining accurate personnel records.
Human Resources Officer
Li & Fung (Trading) Ltd
, Hong Kong
03.2006 - 05.2010
- Managed annual salary and profit share review process for company.
- Executed restructuring of operating groups, overseeing employee severance processes.
- Conducted yearly performance appraisals, ensuring timely completion and necessary signatures.
- Facilitated exit interviews to collect feedback from departing employees.
- Provided strategic advice on manpower planning initiatives to managers.
- Counselled associates to maintain standards and exceed corporate expectations.
- Handled grievances and disciplinary matters with effectiveness.
- Participated in development and implementation of HRIS system to track employee data.
Human Resources Assistant
The Hong Kong Jockey Club
, Hong Kong
12.2000 - 03.2006
- Drafted job descriptions, participated in interviews, and issued offer letters to support massive recruitment processes.
- Administered employee compensation and performance appraisals to ensure effective HR services.
- Processed visa and reference letters while conducting reference checks for routine administrative tasks.
- Maintained employee records, ensuring compliance with data protection regulations.
- Prepared documentation for employee compensation cases, transfers, separations, and contract renewals.
- Compiled monthly manpower summaries and updated organisation charts for strategic planning.
- Prepared personnel files, keeping all employee records up-to-date.
Education
Bachelor of Science - Biochemistry
The University of Hong Kong
Hong Kong 09.1997 - 08.2000
Skills
- Time management skills
- Talent assessment
- Strategic HR transformation
- Job evaluation techniques
- Project leadership
- Employee engagement
- Salary review procedures
- Team building
- HRIS proficiency
- HR metrics
- Workforce analytics
- Exit interview analysis
- Performance management
- HR analytics
- Talent acquisition strategy
Languages
Chinese (Cantonese)
Native
English
Fluent
Chinese (Mandarin)
Upper intermediate
Timeline
Senior Human Business Partner
Meiyume (Hong Kong) Limited
05.2023 - 05.2025
Senior Manager - Human Resources
Li & Fung (Trading) Ltd
07.2011 - 04.2023
Human Resources Officer
Carlsberg (Hong Kong) Ltd
06.2010 - 05.2011
Human Resources Officer
Li & Fung (Trading) Ltd
03.2006 - 05.2010
Human Resources Assistant
The Hong Kong Jockey Club
12.2000 - 03.2006
Bachelor of Science - Biochemistry
The University of Hong Kong
09.1997 - 08.2000
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