Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Software
Languages
Interests
Timeline
Generic
Carlos Albertosi

Carlos Albertosi

Lounge Manager
Kowloon Bay,HCW

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Proficient in five languages, with excellent communication and problem-solving skills focused on delivering exceptional customer satisfaction. Known for a dynamic and positive approach, consistently dedicated to enhancing the customer experience.

Overview

15
15
years of professional experience

Work History

Lounge Manager

Zuma
Hong Kong
09.2024 - Current

Floor Manager

Zuma
05.2024 - 08.2024
  • Zuma Munich Pop Up 2024

Assistant Manager

Zuma
Hong Kong
11.2022 - 08.2024

Floor Manager

Zuma
06.2023 - 08.2023
  • Zuma Porto Cervo Pop Up Summer 2023

Assistant Manager

Gordon Ramsay Bar & Grill
Kuala Lumpur, Malaysia
06.2021 - 10.2022
  • New Opening - Gordon Ramsay Bar & Grill.

Manager Trainee

Gordon Ramsay
Hong Kong
01.2019 - 09.2019
  • New Opening - Gordon Ramsay Bread Street Kitchen.

Assistant Manager

Gordon Ramsay
London
05.2018 - 01.2019
  • Restaurant Petrus - 1 Michelin Star

Head Waiter

Gordon Ramsay
London
04.2017 - 05.2018

Gordon Ramsay Grill at the Savoy Hotel.

Chef De Rang

The Ritz Hotel
London
06.2016 - 12.2017
  • 3 Months Training Program.

Chef De Rang

Stoke Park Hotel Spa Country Club
London
10.2015 - 06.2016

Head Waiter

Spikes Restaurant
Portugal
10.2014 - 09.2015

Waiter

Spikes Restaurant
01.2010 - 10.2014

Education

Diplom - Sports Event Management

Escola Secundaria Pinheiro de Rosa - Faro

Skills

Brand standards

Restaurant Management

Staff Training and Development

Marketing and Promotions

Customer Relationship Building

Team Leadership

Scheduling and Rostering

Operational Efficiency

Energetic / Positive

Multi Languages

Accomplishments

  • Won Michelin Star Award with the Ritz London.
  • Retain successfully 1 Michelin star with Gordon Ramsay, at Petrus Restaurant, London.
  • Opening of Gordon Ramsay first restaurant in Kuala Lumpur, Malaysia.
  • 2x Successfully Zuma Pop Up in Porto Cervo and Munich.
  • Multiple events with professional football teams such as Manchester United, England National Team, Real Madrid and West Ham in Portugal.

Software

Seven Rooms

Lightroom

Final Cut Pro

Languages

German, Portuguese
Native language
Italian
Advanced
C1
English
Advanced
C1
French
Elementary
A2
Spanish
Intermediate
B1

Interests

Photography

Sports

Music

Timeline

Lounge Manager

Zuma
09.2024 - Current

Floor Manager

Zuma
05.2024 - 08.2024

Floor Manager

Zuma
06.2023 - 08.2023

Assistant Manager

Zuma
11.2022 - 08.2024

Assistant Manager

Gordon Ramsay Bar & Grill
06.2021 - 10.2022

Manager Trainee

Gordon Ramsay
01.2019 - 09.2019

Assistant Manager

Gordon Ramsay
05.2018 - 01.2019

Head Waiter

Gordon Ramsay
04.2017 - 05.2018

Chef De Rang

The Ritz Hotel
06.2016 - 12.2017

Chef De Rang

Stoke Park Hotel Spa Country Club
10.2015 - 06.2016

Head Waiter

Spikes Restaurant
10.2014 - 09.2015

Waiter

Spikes Restaurant
01.2010 - 10.2014

Diplom - Sports Event Management

Escola Secundaria Pinheiro de Rosa - Faro
Carlos AlbertosiLounge Manager