Candy Wai Yin CHAN
Summary
I have 10 years of work experience. I have expertise in sales support, customer service, operation, administration.
i enjoy keeping busy and I take pressure from work as a drive for self-development and learning. My practice in time management, hardworking and dependable personality helps to maintain performance at work by earning and building good relationships with others.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Sales Administrator
Oceania Pure International Company Limited
07.2023 - 12.2024
- Provide sales administration & general supports to sales team and office
- Provide sales support to sales team including handling customer enquiries and follow up sales orders (B2B)
- Prepare quotation/ delivery note/ invoice/ sales document, including arrange shipment & delivery
- Monitor, maintain and develop various online channels-HKTVmall, follow up order and shipment
- Work closely with internal & external parties including sales team, warehouse, logistics, marketing and finance department
- Prepare reports and data analysis
Sales Coordinator
Wing Sang Cheong Limited
11.2019 - 07.2023
- Provide sales administration support such as prepare quotation, sales order, proposal, report, tender, sales follow up and issue related documents
- Follow paper works, prepared agenda, power point, statistics figure & sales analysis reports for sales meeting every week
- (Also take meeting minutes and remind sales team to follow up after meeting.)
- Coordinate cross teams, departmental sales issue and Customer for daily operation
- Also acted as indoor sales taking up sales duties when there's vacancy in the sales team for more than 2 years
Assistant administrative and customer service officer
Colourmix Cosmetics Company Limited
07.2017 - 06.2019
- Handling customer enquiries, requests, complaints and emergency incidents at hotline/email
- Cooperate closely with cross departments & retail shops to ensure the smooth daily operation
- Handle various administrative aspects of training, e.g Prepare statistic reports, manage course enrollment, keep attendance records etc
- Assist in organizing training and staff activities
- Participate in ad hoc projects as assigned by Training Manager
Customer Service Representative
Good One Corporation Limited
11.2014 - 07.2017
- Assist the brand:Daniel Wellington to deal with the work
- Handle email inquiries and telephone calls timely and tactfully
- Monitor daily operations, including inbound and outbound logistics, value-added services, returns
- Provide support to business partners to ensure smooth operations and customer's satisfactions
- Follow-up parcels status and related issue with courier companies
- Experience in eCommerce logistics industry is an advantage
Receptionist
DimSum TV
01.2013 - 11.2014
- Perform general reception duties such as greeting visitors, handle incoming calls and coordinate meeting room reservation
- Coordinate with internal staff & vendors on various administration tasks
- Provide administrative and clerical support
- Other ad-hoc duties
Education
Diploma - Hotel Management
YMCA College of Careers
01.2007 - 01.2008
Diploma - Yi Jin
The Li Ka Shing Institute of Professional And Continuing Education of OUHK (LiPACE)
01.2006 - 01.2007
Spoken languages and skills
- Proficient with Microsoft Word, Excel, PowerPoint
- Proficient with PC platforms
- Proficient in Mandarin, Cantonese and English
- Microsoft Excel – e.g. VLOOKUP function, Pivot Table handling
Expected Salary
HKD 22,000 per month (Negotiable)
Date Available
One week notice
Reference Contact
Oceania Pure International Company Limited
Sales Manager
Mr. Kinson Wong
Tel: 62291311
Colourmix Cosmetics Company Limited
Training Manager
Ms. Mani Chang
Tel: 22018648
Timeline
Sales Administrator
Oceania Pure International Company Limited
07.2023 - 12.2024
Sales Coordinator
Wing Sang Cheong Limited
11.2019 - 07.2023
Assistant administrative and customer service officer
Colourmix Cosmetics Company Limited
07.2017 - 06.2019
Customer Service Representative
Good One Corporation Limited
11.2014 - 07.2017
Receptionist
DimSum TV
01.2013 - 11.2014
Diploma - Hotel Management
YMCA College of Careers
01.2007 - 01.2008
Diploma - Yi Jin
The Li Ka Shing Institute of Professional And Continuing Education of OUHK (LiPACE)
01.2006 - 01.2007
Similar Profiles
Monica TamMonica Tam
Event and Project Manager at Pure International HK LimitedEvent and Project Manager at Pure International HK Limited
Yvonne BaahYvonne Baah
NA at Dameba Company Limited, Display and Bargain Company Limited Quizno’s Restaurant Company Limited Soft Company Limited, Courtesy International HotelNA at Dameba Company Limited, Display and Bargain Company Limited Quizno’s Restaurant Company Limited Soft Company Limited, Courtesy International Hotel
Carman Ka Man LaiCarman Ka Man Lai
Executive Secretary at Goldbeam International Limited, Jinhui Holdings Company LimitedExecutive Secretary at Goldbeam International Limited, Jinhui Holdings Company Limited
Pallavi VaidPallavi Vaid
Sales Administrator at Just Taps LtdSales Administrator at Just Taps Ltd
Bongiwe ShongweBongiwe Shongwe
Sales Administrator at Lifestyle Financial ServicesSales Administrator at Lifestyle Financial Services