Ka Kin Chan
Administration
Hong Kong
Summary
At Galaxy Limited, excelled as a Sales Assistant by leveraging Microsoft 365 and complex problem-solving skills to enhance customer relationships, resulting in increased sales. Demonstrated expertise in customer service and teamwork, significantly improving the shopping experience through informed product guidance and efficient issue resolution.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Galaxy Limited
04.2021 - 07.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Diploma - Practice of Fire And Ambulance
Caritas Institute of Community Education
Tuen Wan 04.2001 -
Skills
Microsoft 365
Complex Problem-Solving
Customer Relationship Management
Processing payments
Display building
Social media platform
Timeline
Sales Assistant
Galaxy Limited
04.2021 - 07.2024
Diploma - Practice of Fire And Ambulance
Caritas Institute of Community Education
04.2001 -