Microsoft Office
Brian, Chi Min Lam
Gov't Sales Manager
Summary
Proven Gov't Sales Manager at Automated Systems (HK) Limited, adept in sales planning and client relationship management. Boosted sales through strategic initiatives, fostering long-term customer loyalty. Excelled in staff management and performance enhancement, ensuring project success and client satisfaction with a focus on achieving goals and maintaining high-quality standards.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Gov't Sales Manager
Automated Systems (HK) Limited
05.2014 - 01.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Handle the same Account over 10 year.
F&B Supervisor
Hong Kong Disneyland
05.2005 - 05.2014
- Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
- Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
- Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.
- Serve the Customer all around the world.
Assistant Project Manager
Century Architects Limited
01.2003 - 05.2005
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Developed and maintained project documentation for reliable records.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Generated weekly and monthly status reports for helpful progress tracking.
- Monthly meeting with owners corporation with monthly report.
Education
Bachelor of Arts - Commers
University of Toronto
Canada06-2002
Skills
Sales planning
Client relationship management
Sales reporting
Sales tracking
Staff management
Sales operation
Relationship building
Account management
Performance management
Vendor management
Pipeline management
Goals and performance
Software
Timeline
Gov't Sales Manager
Automated Systems (HK) Limited
05.2014 - 01.2025
F&B Supervisor
Hong Kong Disneyland
05.2005 - 05.2014
Assistant Project Manager
Century Architects Limited
01.2003 - 05.2005
Bachelor of Arts - Commers
University of Toronto
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