Billy Li
Shatin
Summary
Over the past 10 years, I have honed my skills in management strategies, consistently delivering exceptional results. I have successfully implemented innovative approaches, driving efficiency and productivity within teams. My leadership and decision-making abilities have led to significant cost savings and revenue growth. I have a proven track record of fostering collaboration, empowering employees, and achieving strategic objectives.
Overview
11
11
years of professional experience
Work History
Store Manager
American Eagle Outfitters, Inc
03.2013 - Current
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Led a management team to achieve sales targets and deliver outstanding customer experiences.
Assistant Store Manager
American Eagle Outfitters, Inc
09.2016 - 05.2019
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Diploma - Interior Design
Hong Kong Institute Of Vocational Education
Sha Tin09.2005
HKCEE - Arts And History
Tai Po Government Secondary School
Tai Po, Hong Kong06.2004
Skills
- Outstanding communication skills
- Team leadership and coaching
- Store Merchandising
- Employee Training
Timeline
Assistant Store Manager
American Eagle Outfitters, Inc
09.2016 - 05.2019
Store Manager
American Eagle Outfitters, Inc
03.2013 - Current
Diploma - Interior Design
Hong Kong Institute Of Vocational Education
HKCEE - Arts And History
Tai Po Government Secondary School
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