Billy Li
Shatin
Summary
Over the past 10 years, I have honed my skills in management strategies, consistently delivering exceptional results. I have successfully implemented innovative approaches, driving efficiency and productivity within teams. My leadership and decision-making abilities have led to significant cost savings and revenue growth. I have a proven track record of fostering collaboration, empowering employees, and achieving strategic objectives.
Overview
11
11
years of professional experience
Work History
Store Manager
American Eagle Outfitters, Inc
Hong Kong, Sha Tin
03.2013 - Current
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Led a management team to achieve sales targets and deliver outstanding customer experiences.
Assistant Store Manager
American Eagle Outfitters, Inc
Hong Kong, Mong Kok
09.2016 - 05.2019
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Diploma - Interior Design
Hong Kong Institute Of Vocational Education
Sha Tin09.2005
HKCEE - Arts And History
Tai Po Government Secondary School
Tai Po, Hong Kong06.2004
Skills
- Outstanding communication skills
- Team leadership and coaching
- Store Merchandising
- Employee Training
Timeline
Assistant Store Manager
American Eagle Outfitters, Inc
09.2016 - 05.2019
Store Manager
American Eagle Outfitters, Inc
03.2013 - Current
Diploma - Interior Design
Hong Kong Institute Of Vocational Education
HKCEE - Arts And History
Tai Po Government Secondary School