5 years providing onsite telecom support in Iran and Malaysia.
4 years supporting TMO IoT and CCES at Ericsson.
Overview
10
10
years of professional experience
1
1
Certification
Work History
I&V Engineer
Ericsson
GuangZhou, China
09.2019 - Current
In the TMO IoT project, I played a role as a support interface to the custom unit. This involved providing comprehensive assistance encompassing troubleshooting, technical support, and collaboration with developers to identify and resolve issues. My responsibilities extended beyond conventional support tasks and included actively participating in problem-solving discussions, conducting root cause analyses, and implementing effective solutions to ensure the seamless functioning of the project.
Starting from June 2023, I've been providing support for CCES PLM. mainly focus on the support tickets from global support and target solution team.
International Technology Support
ZTEsoft
NanJing, China
07.2014 - 09.2019
I dedicated my expertise to ZTEsoft and JunoSoft, primarily focusing on onsite deployment in Iran and Malaysia as a technical support specialist. My core responsibilities revolved around providing comprehensive technical support and maintenance services for telecommunications online charging systems and customer relationship management solutions.
Senior Software Engineer / Senior Cloud Engineer / Team Lead at Vyper Logix CorpSenior Software Engineer / Senior Cloud Engineer / Team Lead at Vyper Logix Corp
POWER PLANT LEAD ENGINEER at ADNOC OFFSHORE – ABU DHABI NATIONAL OIL COMPANYPOWER PLANT LEAD ENGINEER at ADNOC OFFSHORE – ABU DHABI NATIONAL OIL COMPANY