Balamurugan B
Agile Scrum Master/Project Manager
Hong Kong
Summary
Program/Project Management Professional with 20+years of experience in delivering technology enabled business transformation and process excellence initiatives, working closely with business and IT team to drive initiatives under financial services.
Extensive IT experience in Project delivery & Management, Quality assurance, Vendor management, competency building for resource management, delivery excellence and knowledge transition.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
2
2
Certificates
Work History
Agile Scrum Master/Project Manager
EPAM Systems (Hong Kong) Limited - Client UBS (Wealth Management)
04.2018 - Current
- Collaborate with the development team, stakeholders, and Product Owner to ensure successful delivery.
- Developing and maintaining governance control procedures, for managing portfolio wide initiatives such as resource utilization, the Software Development Life Cycle (SDLC), financials and portfolio development and maintenance
- Maintain documentation for incident management, problem management & change management, maintain change request records, provide impact analysis, and implement change requests.
- Identifying/developing Portfolio/Programme/Project level reporting, to ensure projects can be tracked against key criteria such as cost, schedule, priority, issues and benefits/Improved project delivery timeframes through effective backlog management and sprint planning.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Communicated project updates to stakeholders at all levels.
- Lead requirement discussions, brainstorming, and design discussions.
- Lead sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives for more than 4 POD's at the same time with 40+ resources
- Removed obstacles by finding right personnel to advance tasks and projects.
- Assisted with internal and external communication resulting in improved transparency.
- Assessed Scrum maturity of team and organized and coached team to higher levels of development.
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
- Supported team using servant leadership style and leading by example.
- Define project scope, goals, and deliverables that support business objectives.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
- Design, establish and maintain project governance, including clear sponsorship, tollgates and steering committee, in accordance to Change Framework.
- Manage efficient utilization of resources and project costs, within allocated budget.
- Independently and proactively overcome obstacles to success, deal with uncertainty and changing circumstances, such as interdependencies, opportunities or risks.
- Track & manage project progress comprehensively including scope, budget, timeline, risks, issues, dependencies, assumptions and benefits / outcome realization.
Thunderhead Consultant/Agile Scrum Master
EPAM Systems (China) Limited
04.2017 - 03.2018
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Managed team of 20 employees, overseeing hiring, training, and professional growth of employees.
- Increased customer satisfaction by resolving issues and as result customer stakeholder/customer satisfaction increased to 15%.
- Developed and maintained courteous and effective working relationships.
- Worked with customers to understand needs and provide excellent service.
Senior Business Analyst
JP Morgan Chase (India) Pvt Ltd
03.2012 - 03.2017
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Guided 5 teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-concentric delivery team.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Drafted strategic business intelligence road map, complete with data governance policies and tactical information safeguards.
- Liaised with Dev Ops team to integrate business intelligence assets into future development life cycles.
IT Analyst
RBS India Pvt Ltd
12.2005 - 01.2012
- Planned computer systems using information engineering and structured analysis.
- Presented business leaders with ROI estimations to drive project planning.
- Developed diagrams to describe and lay out logical operational steps.
- Installed system updates to address vulnerabilities and reduce security issues.
- Served as primary point of contact for support relating to owned solutions and products.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Designed tailored engineering solutions for customers based upon key requirements.
- Documented faults and bugs for referral to development staff for use in updates.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Maintained response times to support business continuity.
- Performed root cause analysis of reported issues to enact corrections.
- Researched new tactics to better hone responses and shorten remediation times.
MIS Trainee
Citibank India
01.2005 - 11.2005
- Worked with customers to understand needs and provide excellent service.
- Developed and maintained courteous and effective working relationships.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Help managers to identify Client profiles for potential sales pitch.
Education
Bachelor of Engineering Technology - Mechanical Engineering
Pallavan College of Engineering
04.2001 - 05.2002
Skills
undefined
Certification
Agile Certified Scrum Master
Timeline
Agile Scrum Master/Project Manager
EPAM Systems (Hong Kong) Limited - Client UBS (Wealth Management)
04.2018 - Current
Thunderhead Consultant/Agile Scrum Master
EPAM Systems (China) Limited
04.2017 - 03.2018
Senior Business Analyst
JP Morgan Chase (India) Pvt Ltd
03.2012 - 03.2017
IT Analyst
RBS India Pvt Ltd
12.2005 - 01.2012
MIS Trainee
Citibank India
01.2005 - 11.2005
Bachelor of Engineering Technology - Mechanical Engineering
Pallavan College of Engineering
04.2001 - 05.2002
Languages
English
Tamil
Chinese (Mandarin)
Hindi
Notice Period
Immediate
<Enter your own>
Visa status
Hong Kong Permanent Resident
Languages
1,1,5,4
Similar Profiles
Maxi Lui Hoi YanMaxi Lui Hoi Yan
Business Development Director, Security & Network Solutions at Automated Systems (Hong Kong) LimitedBusiness Development Director, Security & Network Solutions at Automated Systems (Hong Kong) Limited
Tsz Yeung MaTsz Yeung Ma
Associate at China Asset Management (Hong Kong) LimitedAssociate at China Asset Management (Hong Kong) Limited
Jun Wei BOEYJun Wei BOEY
Intern at Dragages Hong Kong Limited, Hong Kong San Po Kong Sports Centre Project Design TeamIntern at Dragages Hong Kong Limited, Hong Kong San Po Kong Sports Centre Project Design Team
WATSAMON (JENNY) JANTHARAPHICHAIWATSAMON (JENNY) JANTHARAPHICHAI
Sales Associate at FXCM (Stratos Group Services Limited)Sales Associate at FXCM (Stratos Group Services Limited)
Hazel Hei Tung LamHazel Hei Tung Lam
Tutor at PrivateTutor at Private