黃熹欣

• Assisted in outdoor promotional activities to attract new members and facilitate registration processes.

Processed daily orders, updated product information, and recorded data. Followed up on customer orders and calculated invoices. Responded to emails and supported daily workflow coordination with supervisors.

• Promoted iphone products through engaging demonstrations and customer interactions

• Managed multi-line phone system, directing calls to appropriate departments efficiently.
• Coordinated appointment scheduling for clients, optimizing daily operations and service delivery.
• Assisted in maintaining organized reception area, ensuring professional presentation and client comfort.
• Processed incoming and outgoing mail, facilitating timely communication within the organization.

• Selling tea products and cashier
• Trained new associates in sales techniques and product knowledge to improve team performance.
• Maintained up-to-date knowledge of product features, benefits, and competitor offerings for informed selling.
• Built relationships with customers to encourage repeat business.

• Data entry and collect samples
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.

• -to Provide money exchange services in the Hong Kong international airport
• -to sell products (Sim card, train ticket, prepaid card) & promotions after transactions
• -answer enquires about money exchange

• -to provide customer services in the Hong Kong International Airport
• -to measure the size of the luggage of the passengers
• -prevent oversize luggage brought into the cabin
• -registration for the oversize luggage approved by the airline
• -control the airport restricted permit and the staff card of some companies

• -Co-operate with different departments to provide security services in the Hong Kong International Airport
• -assistant in produce airport restricted permits
• -answer enquires & handle complaints through telephone & counter
• -filling