Microsoft Word
Austin Chan
Tuen Mun,N.T.
Summary
Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. A recent graduate seeking to use superior skills and knowledge in a customer service role. Ready to utilize my skills and passion to further the mission of a company.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Sales Assistant
Fast Retailing
2021.12 - 2022.08
- Settled any customer disputes in a professional and pleasant manner.
- Worked to ensure a positive and hassle-free customer experience.
- Helped to increase customer return rates by providing excellent customer service at all times.
- Maintained up-to-date knowledge of all retail promotions.
Shop Assistant
7-Eleven
2018.07 - 2021.05
- Promoting products to customers
- Assisting customers in the selling process
- Maintaining a fully stocked store
Waiter
Alva Hotel
2019.07 - 2019.10
- Providing excellent customer service to nearly 300 customers daily
- Handling customer complaints professionally
- Working hard to achieve high customer satisfaction
Education
Higher Diploma - Aviation Services And Passenger Transport
Institute of Vocational Education
Tsing Yi 2020.09 - 2022.05
Secondary School -
Tsung Tsin College
2013.09 - 2019.07
Skills
Cash Handling
Problem Solving
Customer Service
Communication
Software
Microsoft Excel
Microsoft Powerpoint
Timeline
Sales Assistant
Fast Retailing
2021.12 - 2022.08
Higher Diploma - Aviation Services And Passenger Transport
Institute of Vocational Education
2020.09 - 2022.05
Waiter
Alva Hotel
2019.07 - 2019.10
Shop Assistant
7-Eleven
2018.07 - 2021.05
Secondary School -
Tsung Tsin College
2013.09 - 2019.07