Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Austin Chan

Tuen Mun,N.T.

Summary

Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. A recent graduate seeking to use superior skills and knowledge in a customer service role. Ready to utilize my skills and passion to further the mission of a company.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Sales Assistant

Fast Retailing
12.2021 - 08.2022
  • Settled any customer disputes in a professional and pleasant manner.
  • Worked to ensure a positive and hassle-free customer experience.
  • Helped to increase customer return rates by providing excellent customer service at all times.
  • Maintained up-to-date knowledge of all retail promotions.

Shop Assistant

7-Eleven
07.2018 - 05.2021
  • Promoting products to customers
  • Assisting customers in the selling process
  • Maintaining a fully stocked store

Waiter

Alva Hotel
07.2019 - 10.2019
  • Providing excellent customer service to nearly 300 customers daily
  • Handling customer complaints professionally
  • Working hard to achieve high customer satisfaction

Education

Higher Diploma - Aviation Services And Passenger Transport

Institute of Vocational Education
Tsing Yi
09.2020 - 05.2022

Secondary School -

Tsung Tsin College
09.2013 - 07.2019

Skills

Cash Handling

Problem Solving

Customer Service

Communication

Software

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Timeline

Sales Assistant

Fast Retailing
12.2021 - 08.2022

Higher Diploma - Aviation Services And Passenger Transport

Institute of Vocational Education
09.2020 - 05.2022

Waiter

Alva Hotel
07.2019 - 10.2019

Shop Assistant

7-Eleven
07.2018 - 05.2021

Secondary School -

Tsung Tsin College
09.2013 - 07.2019
Austin Chan