AU Chin Ling Angel
Summary
I quit my job in May 2025 to follow my dream of becoming a dive instructor, and I’m proud to say I achieved that goal. Now I am looking for a flexible, part-time opportunity where I can continue to grow.
I studied Marketing and have related experience in business operations and development. At Jin’s Art, I independently managed the Tseung Kwan O branch, where the school had only one teacher. I built positive and supportive communication with him, and the company gave me a high level of freedom to apply my social media skills and create an operational framework. During my time there, the branch went from break-even to achieving a record monthly revenue of HKD 200,000 — a result of both effort and opportunity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Officer
HSBC
06.2024 - 05.2025
- Addressed customer inquiries on banking products and services, enhancing customer satisfaction.
- Executed transactions with precision, maintaining compliance with bank policies to ensure security.
- Instructed customers on digital banking tools and features, improving their accessibility and confidence.
Administrative and Admission Officer
Jin's Art School Limited
11.2023 - 05.2024
- Coordinated communication among students, parents, and administrative staff to ensure clarity and support.
- Handled student inquiries and delivered information about courses and schedules
- Assisted in planning events for exhibitions that highlighted student artwork, enhancing school community engagement.
Education
Bachelor of Arts - Marketing And Digital Strategy
The Hong Kong Polytechnic University(SPEED)
06-2023
Associate of Arts - Business
The Hong Kong Polytechnic University(HKCC)
06-2021
Skills
- Complaint handling
- Effective communication
- Attention to detail
- Event planning
- Marketing knowledge
- Independent management
- Social Media Strategy
- Business development
- Self-motivation
Languages
English
Advanced (C1)
C1
Chinese (Mandarin)
Advanced (C1)
C1
Chinese (Cantonese)
Native
Native
French
Beginner
A1
Certification
- PADI - Diving Instructor (OWSI)
- CHKMCU - Level 1 Mountain Art Training Certificate
- HKU SPACE - Certificate in French (Introductory)
Timeline
Customer Service Officer
HSBC
06.2024 - 05.2025
Administrative and Admission Officer
Jin's Art School Limited
11.2023 - 05.2024
Bachelor of Arts - Marketing And Digital Strategy
The Hong Kong Polytechnic University(SPEED)
Associate of Arts - Business
The Hong Kong Polytechnic University(HKCC)