Anthony Gilpin-Warrior

• Controlled store inventory and reviewed cash handling and operations reports.
• Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Trained and developed new employees for ease of transition into team.
• Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
• Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
• Contributed to company-wide initiatives by participating in regional manager meetings, sharing best practices, and collaborating on strategy development.
• Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.

• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within the local area.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Fostered a supportive work environment through coaching sessions, team-building activities, and open communication channels for staff feedback.

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed budget implementations, employee evaluations, and contract details.
• Reduced operational risks while organizing data to forecast performance trends.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
• Responsible recruiting, hiring and training of team members for each new site and ongoing

Led the project to take one of Australia's best-known wholesale brands into the retail market. At the same time, completed a strategic purchase, an aggregate retailer of other in-house brands and third-party vendors.

• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Developed and implemented strategies to increase sales and profitability.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Enhanced brand recognition by developing and executing targeted marketing campaigns.
• Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
• Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
• Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
• Managed budgets, ensuring efficient allocation of resources for maximum return on investment in marketing initiatives.
• Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
• Consulted with product development teams to enhance products based on customer interest data.
• Aligned internal teams with brand guidelines, ensuring consistent representation of the company across all departments and touchpoints.

Flagship department store negotiated the first in-store retail concept for Chanel in 1999.

• Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
• Led the Sydney 2000 Olympic strategy team to ensure smooth operations during a 14-day city transport lockdown.
• Negotiated favorable terms with suppliers, improving profit margins without sacrificing quality.
• Implemented business strategies for exclusive products, increasing revenue, and effectively channeling the market.

A luxury Travel Retail Department store in Sydney with a portfolio of Brands including, Salvatore Feragammo, Cartier, Etro, Paloma Piccasso, Dior and many others.

• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Facilitated smooth collaboration between departments through clear communication channels.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Developed and maintained relationships with external vendors and suppliers.