Anthony Balsamo
Hong Kong,New Territories
Summary
Looking to expand new horizons; passionate financial planner and investment opportunist, energetic team member not afraid to on any challenge, and highly organised mentor and humble to learn from everyone, seeking to combine these traits with a growing passion for finance and investment banking, while capitalising on multi-cultural background and fluent Cantonese language skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Administrative Manager/ Instructor
Booksmart Language Limited
Hong Kong, KYT
04.2020 - Current
- Provided feedback and plan on investments of company – in turn increasing revenue with long run outlook
- Increase company profit at start up with immediate returns
- Renewal rates steadily increase showing growth quarterly for first 2 fiscal years
- Encouraged innovating low input cost with highly growth
- Effectively reached 50% gain in customers by end of FY2020
- Prepared financial statements for end of fiscal year
- Prepared quarterly reports via PowerPoint presentations for board members encouraging online focused business model to combat covid19
- Reduced cost from 2021 end of fiscal year to 2022 Q1 with bargaining power and landlord relations as well as suggesting remote work for employees
- Built brand image through new ad hoc campaigns focused on adaption and innovation during covid19 pandemic
- Actively sourced/monitored competitor pricing and competitor activities in HK and China
- Analysed all sales data and monitored potential growth on quarterly basis
- Planned and implemented seasonal promotions and events through various channels to drive revenue for first semester of 2022
- Led Foreign Instructor team-meetings and advised various campaigns to match market trend for ESL courses in Hong Kong
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Met department budgets by monitoring and reporting on office expenses
Administrative Manager/ Instructor
Think Fast Educational Services
Hong Kong, KYT
04.2010 - 01.2019
- Polished long-term client relationships while keeping consistent client renewal rates
- Consulted with clients on UK boarding school admissions processes and exam preparation (ISEB) steps
- Productively enforced marketing budgets for priority ad hoc campaigns throughout the year, while increasing revenue
- Effectively reached 30% gain in customers by end of FY2016
- Monitored success rate of ad hoc assignments on quarterly basis
- Supported regional marketing activities and events to build brand image
- Increased customers by 3% - 5% on monthly basis through various ad hoc campaigns and quality services
- Actively sourced/monitored competitor pricing and competitor activities in HK
- Analysed all sales data and monitored potential growth on quarterly basis
- Planned and implemented seasonal promotions and events through various channels to drive revenue for the first semester of 2016
- Entered company into major promotional events with Caring Company and Popular Book store to increase market-share and brand exposure
- Led Foreign Instructor team-meetings and advised various campaigns to match market trend for ESL courses in Hong Kong
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
Marketing Executive/Instructor
Blink Think
Hong Kong, KYT
12.2008 - 03.2010
- Led Foreign Instructor team-meetings and advised various campaigns to match market trend for ESL courses in Hong Kong
- Translated Cantonese to English for business courses
- Monitored company events and updated website on daily basis
- Responsible for creating/advertising promotional materials
- Edited all English advertisements and updated company newsletters for students
- Closely monitored existing and new customer purchasing
- Assisted direction of company brand image in regional market to increase exposure.
- Implemented key initiatives and activities aligned with brand strategy and brand advocacy
- Completed and submitted monthly and yearly reports to support executive decision making
Education
BBA - Business Administration
University of Arizona – Eller College of Business
Tucson01.2024
Skills
- Computer Skill:
- (Excel, PowerPoint, Word, Adobe creative cloud)
- DCF modeling, Financial Reporting
- KPI driven analytics
Timeline
Administrative Manager/ Instructor
Booksmart Language Limited
04.2020 - Current
Administrative Manager/ Instructor
Think Fast Educational Services
04.2010 - 01.2019
Marketing Executive/Instructor
Blink Think
12.2008 - 03.2010
BBA - Business Administration
University of Arizona – Eller College of Business
Similar Profiles
Tiffany WardTiffany Ward
Client Services Coordinator at Beyond BookSmartClient Services Coordinator at Beyond BookSmart
SURAJ DUGGALSURAJ DUGGAL
AVP Finance at Big Language Solutions India Private LimitedAVP Finance at Big Language Solutions India Private Limited
Amber WelkomAmber Welkom
Native English Teacher at Eureka Language Services Limited (HK)Native English Teacher at Eureka Language Services Limited (HK)