Anindya Majumdar
Summary
Anindya Majumdar is a seasoned business leader and Vice President at Genpact with extensive experience in driving growth, leading large teams, and managing multi-million dollar large deals for marquee logos to CIO, CRO, CXO in IT , Engineering, Cloud , Data, Enterprise processes and AI Solutions, across APAC and EMEA.
He currently handles a portfolio of USD 200 million with a CAGR of 12% . Fluent in multiple languages, and has strong background in marketing, finance, data, insurance and banking, supported by nearly 27 years of experience and professional certifications.
Anindya has been successful at stepping into diverse positions, geographies making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Vice President and Senior Partner – Insurance and FS- ASIA
Genpact
01.2013 - Current
- Part of Financial Services Unit leadership council, owning P&L for US$200M+ business across APAC and EMEA, managing relations at C-suite, and driving AI led digital innovation initiatives, including data, cloud, engineering, analytics and enterprise adoption, which improved operational efficiency and created new revenue streams
- Accountable for end-to-end management for large, strategic accounts , managing 1200+ Heads delivering services in Enterprise Operations like claims, underwriting, policy servicing in L&A and P&C, FNOL
- AML, KYC, Fraud detection, technology/data analytics finance & accounting, contact centers, enterprise risk & compliance and customer services
- Lead the Data, tech, Ai services sales to CIO/CTO in Cloud engineering, Application development, infrastructure, Databricks, Snowflakes, CKA, Agentic
- Steered and won three of the largest deals for Genpact in the Financial services unit with combined total contract value exceeding $150M+ and generated additional sales and renewals of $70M
- Spearheaded digital enabled data transformation for a $200 billion+ FS company, driving $50M+ in annual savings and improving operational efficiency through data/AI integration
- Grew the business by a CAGR of 12% over the last 13 years in revenue, with sustainable inflow generation involving Digital Operation services, technology, data, and prioritized service lines
- Driven many firsts – e.g. RPA implementation , Large Cloud engineering sales and big Gen AI program sales recently with cora platform with a mutually beneficial gain share commercial with client- overall $10 million savings
Solutions and Transition leader – Asia
Genpact
10.2008 - 12.2012
- Part of the Asia Financial Services Solution and transition leadership team, owning solutions and transition of nearly 3000+ heads across INDIA, EUROPE, CHINA, JAPAN, USA, HONGKONG, SINGAPORE, THE PHILIPPINES, MALAYSIA for all financial services business units of GENPACT including INSURANCE, BANKING
- Pioneered the newly formed, PRACTICE, SOLUTION team in GENPACT ASIA And instrumental to revamp the transition approach with “ZERO” Travel Knowledge Transfer model
- Steered the solution and won one of the largest insurance deals for Genpact in the Financial services unit with combined total contract value exceeding $150M+
- Spearheaded digital and cloud enabled transition for a 200 billion euro company with 700 FTEs using ZERO OJT model
- Led the implementation for the largest banking business for their Procurement set-up. Post implementation of this solution the client was able to set up digital procurement with 85% less team members and 20%+ improvement in customer experience
- “Best solution and transition” award in Asia, 2011
Operation leader and Black Belt - India
Genpact
10.2001 - 09.2007
- Joined GE (Genpact) as Ops manager, handling large teams in consumer finance and collections and then handled insurance operations for 3 years. Later, I became a black belt and then hiring leader for the newly built Genpact JAIPUR site to scale up
- Awarded “BEST BLACK Belt” project in 2005 for improving employee productivity and reducing idle time in operations
- Jaipur became one of the fastest scaled up site in GENPACT in those days and we added new facilities
- As a result, selected for the prestigious Genpact “GOLD” program in 2006 as one of the TOP 50 employees
- Certified LEAP , BLP and PMP from Genpact, PMI USA, Duke university
Center Manager, India
Oracle SQL Star
03.2001 - 09.2001
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations
Product Manager, India
eBay Inc. (erstwhile bazee.com)
06.2000 - 02.2001
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leaders
- Thrived in fast-paced, highly adept team to develop and prioritize product features and build product roadmap
Sales Manager, India
Usha Martin
03.1997 - 05.2000
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business
Education
MBA - Marketing and Finance
IMM
01.1996
Bachelor of Arts - Economics
Calcutta University
01.1993
Skills
- Leadership and client relationship
- Advisory, Solutions and Project management
- Strategic planning
- Decision-making
- Building teams across diverse geographies and businesses
- GEN AI (CKA, Chat GPT, DeepSeek, Agent assist, Tableau, Power BI)
- Data Analytics
- Databricks certified
- Snowflakes
- Lean six sigma
Accomplishments
- Genpact Focus Annual Leadership award for Growth in 2025
- Awardee for Genpact highest individual achievement “Diamond” for best sales region in 2024
- Industry speaker and authored multiple white papers, journals
Certification
- Business Leader Program certification from Duke University and IMM-A
- GEN AI certification
- Genpact operation leadership development (GOLD) certified
- Lean Six Sigma and PMP
LANGUAGES
English
Mandarin
Hindi
Bengali
Timeline
Vice President and Senior Partner – Insurance and FS- ASIA
Genpact
01.2013 - Current
Solutions and Transition leader – Asia
Genpact
10.2008 - 12.2012
Operation leader and Black Belt - India
Genpact
10.2001 - 09.2007
Center Manager, India
Oracle SQL Star
03.2001 - 09.2001
Product Manager, India
eBay Inc. (erstwhile bazee.com)
06.2000 - 02.2001
Sales Manager, India
Usha Martin
03.1997 - 05.2000
Bachelor of Arts - Economics
Calcutta University
MBA - Marketing and Finance
IMM