ANDY LEE
Hong Kong
Summary
With a robust tenure of over 18 years in the IT sector, I have honed my expertise working with various international corporations. My role as an HK Director has taken me across the globe, from Japan to France, Singapore, Mainland China, and the U.S.A., allowing me to cultivate a rich tapestry of cultural and professional experiences. My specialization lies in data center (DC) oversight, team leadership, and a strong track record in vendor relations and manufacturer negotiations. Over the past 6 months, I've been developing new business within the APAC region for my current employer, focusing on sales and data center project perspectives. I am now eager to embark on a new professional journey where my comprehensive skills in communication, management, and sales can be leveraged to deliver exceptional value to my future employer.
Overview
23
23
years of professional experience
Work History
HK Director
Nesevo Group
01.2025 - Current
- Developed and implemented strategic initiatives to enhance operational efficiency across departments.
- Led cross-functional teams to align objectives and drive project completion on time and within budget.
- Streamlined communication processes, ensuring clarity among stakeholders and improving team collaboration.
- Analyzed market trends to inform decision-making and adjust strategies for competitive advantage.
- Cultivated relationships with external partners, enhancing collaboration opportunities and expanding organizational reach.
- Evaluated existing practices, identifying areas for improvement and optimizing workflows for increased productivity.
Hosting Delivery Manager (APAC)
CRITEO
08.2014 - 12.2024
- Responsible for all Data Centers budget, planning, design, and deployment within APAC region.
- Responsible for finding the best suitable Data Center location with RFP within each region.
- Responsible for purchasing and negotiation with resellers (Server, Switch, rack, PDU) + data center providers + network carriers.
- Responsible for SOX audit, data center access, all processes, and procedures documentation.
Data Center Operation Manager
RACKSPACE TECHNOLOGY
07.2012 - 07.2014
- Manage all 3 shifts of DCOPS, provide accurate & latest update across all shifts, scheduling, and training on wiki.
- Involved in various projects like power balance, cloud deployment, additional Data Hall setup, worked with various vendors such as Dell, HP, PCCW, lawfirmage, RookieO presenter for new hires, onboarding program SMEs for DCOPS, manage & monitor BMS system, manage security system (ICD security), mini-pere deployment setup, IP assignment training.
Data Center Operation Team Lead
RACKSPACE TECHNOLOGY
08.2010 - 06.2012
- Manage all 3rd shifts of DCOPS, provide accurate & latest update for 3rd shift, scheduling and provide wiki training.
- Involved in various projects like devices re-labeling, bastion server, expansion, eban drive wiping station setup.
- Build, rack, cabled, kick start both Linux and window servers.
- Base configuration on load balancer, firewall, other net devices.
- Repair/troubleshoot servers & lead the proper way to run fiber & cat5 cables.
- Provide Linux Training in HKG Data Center for all Data Center Staff.
Senior Linux System Administrator
RACKSPACE TECHNOLOGY
01.2007 - 07.2010
- Troubleshoot customer server issue-mail, software, hardware, DNS, apache, MySQL, plesk, webmail, and compromises.
- Manage queue and answer support phone call.
- Responsible for SSL certificate (SSL admin/SME) issue.
- Data Backup admin (comm. vault and legato).
Data Systems Support Representative
ALLIANCEBERNSTEIN INVESTMENT SERVICES
06.2006 - 12.2006
- Responsible for running all daily, weekly, monthly, quarterly, and yearly processing jobs through the AllianceBernstein Mainframe and Powerset systems.
- Use of MS Infomaker and Access to pull data to manipulate into the correct format.
- Developed and assisted with implementing DST system enhancements for more efficient job and request processing.
- Wrote and compiled procedure material for the Corporate Actions department to detail query and job processing.
Interim Manager and Cashier
MING COURT RESTAURANT
01.2003 - 01.2005
- Acted as interim manager during restaurant owners' absence.
- Developed and planned work schedules for all employees.
- Managed and monitored the restaurant computer system for updates and network consistency.
- Instructed and coached staff on customer communication skills and daily restaurant responsibilities.
- Reviewed and supervised all staff side duties to comply with public health code compliance standards.
- Functioned in all restaurant positions such as waiter, cashier, delivery, packing, and managing staff.
Education
Bachelor of Business Administration - Information Systems
University of Texas at San Antonio
San Antonio, TX01.2006
Skills
- Adaptability
- Time Management
- Teamwork
- Project management
- Creative Design
- Strong Decision Maker
- Project Management
- Decision-making
- Relationship building
- Strategic planning
- Verbal and written communication
LANGUAGES
English
Chinese
EXTRA-CURRICULAR ACTIVITIES
Participated in the Junior Achievement Program Stone Oak Elementary as a volunteer first-grade teacher at Stone Oak Elementary, teaching to a planned guideline on different topics around our community.
COURSES
- Completed Database Courses University of Texas at San Antonio
- Completed Telecommunications Courses University of Texas at San Antonio
Timeline
HK Director
Nesevo Group
01.2025 - Current
Hosting Delivery Manager (APAC)
CRITEO
08.2014 - 12.2024
Data Center Operation Manager
RACKSPACE TECHNOLOGY
07.2012 - 07.2014
Data Center Operation Team Lead
RACKSPACE TECHNOLOGY
08.2010 - 06.2012
Senior Linux System Administrator
RACKSPACE TECHNOLOGY
01.2007 - 07.2010
Data Systems Support Representative
ALLIANCEBERNSTEIN INVESTMENT SERVICES
06.2006 - 12.2006
Interim Manager and Cashier
MING COURT RESTAURANT
01.2003 - 01.2005
Bachelor of Business Administration - Information Systems
University of Texas at San Antonio
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