Summary
Results-driven and strategic sales leader with over ten years of experience in driving revenue growth and leading high-performing teams across diverse industries including banking, insurance, government, utilities, and retail. Proven track record in engaging with C-Suite executives, developing and implementing strategic sales plans, and advocating for customer needs. Adept at translating complex tools and technology into real business outcomes, with a strong focus on enterprise sales and market expansion in the Asia region. Multilingual proficiency in Chinese, Korean, and Japanese, enabling effective communication and operation in diverse markets. Extensive experience in procurement, contract management, and digital transformation, with a strong background in cloud strategy and agile methodologies. Active involvement in professional societies and leadership programs, enhancing industry knowledge and networking. Proven record in fostering an environment where everyone feels part of a movement. Strong belief in encouraging team members to develop cross-functional skills which enable each individual to contribute value into every project for clients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PROGRAM DIRECTOR
hsbc digital
- Lead HSBC’s first digital solution partnership, implemented the Amazon Seller Loan in China
- Responsible for stakeholder management of the program across IT, 2nd Line of Defence (Credit Risk, Fraud Risk, Legal etc.), Business (RBB) at both cross country and regional level
CLIENT MANAGER
AXA Global Operation
- Manage and provide continuous improvement on AXAGO’s Shared Service Centre Digital Demand Management System
Executive Director
togetha group hong kong
03.2025 - Current
- Established Togetha Group Hong Kong and driving it as one of the fastest growing trusted Atlassian Platinum Partner in the region
- Oversaw the implementation of tailored Atlassian solutions, including IT Service Management (ITSM) and Enterprise Service Management (ESM) using Jira Service Management and Jira Work Management
- Promoting new Atlassian’s Strategy Collection products including Atlassian Focus, Jira Align and Radar
- Managed digital transformation projects across APAC, particularly in sectors like conglomerate, real estate, banking, and insurance
- Developed strategic partnerships and engaged with C-Suite executives to drive business growth and enhance collaboration using Confluence, Jira Product Discovery and Rovo
- Promoted Togetha's values of teamwork, transparency, and accountability, ensuring seamless collaboration and efficient work management for clients
EXECUTIVE SPONSOR; SENIOR AGILE COACH/RTE
The Hong Kong Jockey Club
Current - Current
- Agile Coach & RTE for the Enterprise Data Analytics Platform and executing the Digital Transformation Strategy from Mckenze
- Provided executive support and guidance for the Club’s IT Resource, Budget, Program and Project Management system roll out on the Resource and Digital Demand Platform
- The program objective was to provide a single consolidated platform for ITPMO’s work to achieve a single source of truth for projects and supporting the Club’s Scale Agile Transformation using Jira and Confluence
- Achieve biweekly release (as compared to standard quarterly release) and in sprint testing by continuously coaching the teams on Enterprise Agility
Managing Director
appnovation technologies
02.2018 - 02.2024
- Oversees the alignment of the Hong Kong office in line with the Appnovation regional and global strategy, the building of the company in APAC region, identifying strategic growth opportunities, and positioning Appnovation as the chosen partner for current and new clients
- Build the Hong Kong and APAC team from 3 team members to 30 within 2 years
- Turn a profit within 6 months and delivered over HKD$10M revenue within first 10 months
Management Consultant
infosys consulting
12.2016 - 02.2018
- PROJECT MANAGER, TELSTRA INTERNATIONAL
- Key Project manager of the Global B2B Transformation Program in Hong Kong
- Implement the Data Management organisation structure
- PROGRAM MANAGER, CHINA LIGHTS & POWER (CLP)
- Program Manager for the Electronic Documentation Management Systems (EDMS)
- Manager a change management team to assist in the change and communication of wider program
management consultant
callida consulting
02.2015 - 11.2016
- SENIOR BUSINESS ANALYST, DEPARTMENT OF FOREIGN AFFAIRS AND TRADE
- Led the Digital Capture project for the new online passport application, implementing Intelledox (cloud-based document generation)
- Provided business analysis and procurement expertise, modernising the Australian Passport Application
- CLOUD STRATEGIST, CIVIL AVIATION SAFETY AUTHORITY
- Analysed, researched and drafted the Civil Aviation Safety Authority’s first cloud strategy
- Recommended Renew, Refactor and Retain approach prior to Gartner’s 6 R recommendation was established
Australian Public Servant
Australia Government
02.2011 - 01.2015
- GRADUATE TO EL1, DEPARTMENT OF FOREIGN AFFAIRS AND TRADE
- Led the GovCMS project, delivering CDN and DR requirements, conducting UX workshops, and developing a modular cloud pricing model
- Reviewed and redesigned the Cloud Services Panel and delivered the Cloud Service Panel using ServiceNow
- Utilised Google Analytics and BI tools to develop business reports and manage web analytics for Australia.gov.au, significantly improving business process efficiency
Education
master of information system -
01.2014
Activities and societies: Golden Key Member
Bachelor of Science (B.Sc.) - psychology
01.2010
Advance Science (Psychology)
Bachelor of Arts (B.A.) - Korean Studies
01.2010
Arts (Korean and Asian Studies)
Skills
- Strategic Business Development
- Enterprise Agility
- Project and Program Management
- P&L Management
- Business Modeling
- Consultative Selling
- Digital Marketing
- Innovation Strategy
- Platform Solutioning
- Cloud Strategy
Certification
- SAFe 6.0 – SPC – Scaled Agile, Inc.
- Registered Scrum Master and Registered Product Owner – Scrum Inc.
- Professional Agile Leadership I – Scrum.org
- PRINCE2 Practitioner – Tanner James
- Government Certification IV: Procurement and Contract Management
- Young IT Chair – ACS - The Professional Association for Australia's ICT sector
- ILeap Candidate – Hong Kong Computing Society
Professional Highlights
- Bootstrap establishment of Togetha Hong Kong Group, 01/01/24
- Bootstrap establishment of Aignite Consulting, 01/01/23
- Built the Appnovation APAC operation from 3 consultants to over 30 team members with over $25 million in revenue
- Launched the first digital partnership for HSBC, creating a new revenue channel for both HSBC and Amazon in China and US
- Implemented the first IBM FileNet application on azure in APAC for China Light and Power with over 26TB migrated from on-premises to the cloud, 01/01/17
Languages
English, Chinese (Cantonese), Chinese (Mandarin)
Native language
Korean
Intermediate
B1
Japanese
Intermediate
B1
Timeline
Executive Director - togetha group hong kong
03.2025 - Current
EXECUTIVE SPONSOR; SENIOR AGILE COACH/RTE - The Hong Kong Jockey Club
Current - Current
Managing Director - appnovation technologies
02.2018 - 02.2024
Management Consultant - infosys consulting
12.2016 - 02.2018
management consultant - callida consulting
02.2015 - 11.2016
Australian Public Servant - Australia Government
02.2011 - 01.2015
university of new south wales - Bachelor of Science (B.Sc.), psychology
university of new south wales - Bachelor of Arts (B.A.), Korean Studies
PROGRAM DIRECTOR - hsbc digital
CLIENT MANAGER - AXA Global Operation
australian national university - master of information system,
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