Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Hi, I’m

ANASTASIA CHOI

Seoul
ANASTASIA CHOI

Summary

  • Experienced aviation professional with over 11 years in commercial airline operations, currently with Cathay Pacific.
  • Committed to upholding the highest standards of safety, operational excellence, and personal integrity in every aspect of flight.
  • Having worked in multicultural, high-responsibility environments, I am now ready to transition from cabin operations to the flight deck — driven by a deep respect for discipline, precision, and teamwork at the heart of Cathay Pacific's values.

Overview

12
years of professional experience

Work History

Cathay Pacific Airways
Hong Kong

Cabin Crew
09.2024 - Current

Job overview

  • Responsible for delivering Mandarin in-flight announcements.
  • Provided language support to a diverse range of international passengers.
  • Ensured strict compliance with safety and security procedures in accordance with ICAO and Cathay Pacific standards.
  • Collaborated accross teams to support safe, efficient, and customer — focused operations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with cockpit crew as needed.

Qatar Airways
Doha, Qatar

Senior Cabin Crew
06.2019 - 07.2023

Job overview

  • Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
  • Reduced customer complaints by effectively resolving conflicts and escalating issues when necessary.
  • Collaborated with team members to streamline onboard processes, resulting in smoother flight operations.

Wataniya Airways
Kuwait

Cabin Manager
02.2018 - 09.2018

Job overview

  • Coordinated with pilots on flight status updates, promptly communicating relevant information to passengers as needed.
  • Assisted with staff scheduling, optimizing crew assignments based on individual strengths and availability considerations.
  • Resolved passenger concerns proactively, resulting in measurable improvement in satisfaction scores.
  • Played a key role in emergency situations, providing clear instructions to passengers and coordinating evacuation efforts if necessary.

China Eastern Airlines
Shanghai, China

Senior Cabin Crew
12.2011 - 06.2016

Job overview

  • Demonstrated fluency in Mandarin and facilitated smooth communication with crew and cockpit crew on international and regional flights.
  • Appointed as company representative interpreter for Mandarin during internal training sessions and official functions.
  • Delivered Mandarin in-flight announcements and provided translation assistance for Mandarin-speaking passengers.
  • Recognized for excellence in safety performance; awarded "Best Cabin Crew - Safety Excellence."
  • Actively supported junior crew as a mentor and liaison between cabin and flight deck.

Education

Suwon Science College

Associate of Arts from Aviation Tourism
02-2011

University Overview

  • Earned an Associate of Arts in Aviation Tourism, with coursework in aircraft operations, airport systems, and safety protocols.
  • Developed strong situational awareness, discipline, and an early interest in flight operations.

Skills

  • Trilingual in English & Mandarin & Korean

  • Cross-Cultural Collaboration

  • Effective Problem Solving Under Pressure

  • Aviation Safety Knowledge

  • Teamwork in High-Stress Environments

  • Quick Adaptability

Personal Information

Personal Information

Timeline

Cabin Crew
Cathay Pacific Airways
09.2024 - Current
Senior Cabin Crew
Qatar Airways
06.2019 - 07.2023
Cabin Manager
Wataniya Airways
02.2018 - 09.2018
Senior Cabin Crew
China Eastern Airlines
12.2011 - 06.2016
Suwon Science College
Associate of Arts from Aviation Tourism
ANASTASIA CHOI