Amber

• Self-motivated, achieved at least 130-200% of monthly sales target.
• Maintained close relationships with clients and provided personal style advice and service.

• Provided general administrative support including scheduling meetings, travel arrangements, planning events and managing documentation.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Greeted visitors to promote satisfaction and continued business.

• Handled escalated customers using strong problem-solving and positive engagement skills.
• Attended meetings and cooperated with other department team leaders to maintain service level.

• Utilized strong communication skills to effectively address customer concerns and provide solutions.
• Coordinated with other departments to ensure seamless service delivery across all touchpoints.

Solved customer challenges by offering relevant products and services.

• Addressed customer inquiries promptly, resulting in increased efficiency of overall call management process.