Yingzi Cao

Persuasive Field Director with over [Number] years of experience developing and implementing campaign plans. First-rate leadership, communication and organizational skills. Establishing and organizing day-to-day operations of [Number] field offices. Specialties include researching candidates, drafting campaign strategies and public speaking.

• 15+ years in Elevator Industrial Experience (Otis)
• Proven tracking record of 10+ years' experience in Otis Service Management
• Achieved Certification of Field Operation in Otis University
• Senior Engineer of National Professional Certification
• Industry Working Experience:
• Regional Service Field Director OTIS China Region Service Tianjin, 2017, 9 - Present
• Oversees guides and provide leadership to the entities' Service Field Operations Department, model and promote the safety, quality and efficiency practices
• Launch service transformation and digitalization solution projects
• Provide guidance and direction for the projects implementation and track all the projects KPI in processes
• Implement continuous improvement of the field maintenance methods by improving and standardizing the service processes and field instruction
• Set up proper communication with national and local TSB authorities to ensure the compliance and follow closely the pace of industry reform.