Alicia Lim Hui En
Overview
11
11
years of professional experience
1
1
Certification
Work History
Barista
Bettr Barista
10.2016 - Current
- Engage and serve as supplementary mentor to beneficiaries such as marginalized women, youth-at-risk, and persons of special risks at a social enterprise
- Train new team members and beneficiaries with respectful and encouraging coaching, and positive reinforcement
- Develop and establish Standard Operating Procedures (SOPs) for ease of operation
- Execute and manage event- and retail-based coffee services
Student Intern
Probation and Community Rehabilitation Services, MSF
07.2021 - 10.2021
- Co-managed 2 cases presenting with low and moderate risks alongside Supervisor
- Engaged in administrative and executive protocols such as Pre-Sentence Reports, drafting of case notes, and case management plans
- Planned for, and conducted interventions specific to the individual's criminogenic needs
Volunteer
Ground-Up Initiative
12.2018 - 12.2020
- Part of the Core Committee in designing woodworking projects, managing logistical planning, and executing woodworking workshops to the larger communities.
- Engaged with a wide variety of communities; ranging from young children, youths, families and elderly persons, and persons with disabilities.
- Organized, set up, and facilitated community woodworking workshops in neighborhoods, schools and senior activity centres
Student Intern
Thye Hua Kwan FSC @ Tanjong Pagar
08.2020 - 11.2020
- Co-managed 4 cases of varying risks alongside Supervisor
- Designed and implemented the ‘Three Houses’ project for the centre as part of the agency's commitment to enhance child-sighting practices
- Engaged in extensive literature reviews and research for caseworks and the ‘Three Houses’ project
- Conducted a myriad of FSC-based activities such as home visits, SPMF assessments, interviews with clients, group sessions, and child-sightings
- Gained operational knowledge and supported departmental needs
Student Teacher
Various Childcare Centres
04.2013 - 10.2015
- Created age-appropriate lesson plans, designed learning materials, and conducted lessons for young children from the ages of 3 to 6
- Assisted in routine care such as showering, meal time and nap time
- Co-led classrooms and applied class management strategies to manage behaviors
Education
Bachelor of Social Work - Communications
Singapore University of Social Sciences
05.2022
Diploma - Early Childhood
Ngee Ann Polytechnic
04.2016
Skills
- Case Needs Assessment
- Risk Assessment
- Intervention Planning
- Verbal and Written Communication
- Online Research
- Teamwork and Collaboration
- Active Listening
- Interpersonal Skills
Certification
- Certificate in Sexual Assault First Responder Training: October 2019
- Certificate in Mental Health First Aid: April 2019
- Certificate in Barista Skills (Intermediate): June 2017
Timeline
Student Intern
Probation and Community Rehabilitation Services, MSF
07.2021 - 10.2021
Student Intern
Thye Hua Kwan FSC @ Tanjong Pagar
08.2020 - 11.2020
Volunteer
Ground-Up Initiative
12.2018 - 12.2020
Barista
Bettr Barista
10.2016 - Current
Student Teacher
Various Childcare Centres
04.2013 - 10.2015
Bachelor of Social Work - Communications
Singapore University of Social Sciences
Diploma - Early Childhood
Ngee Ann Polytechnic
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