Alice Ngai
FX Sales COO
Hong Kong
Summary
- A highly motivated individual with over 22 years work experience in Banking & Finance. Held positions in settlements, market risk, FX Sales and Trading. Currently in FX COO overseeing APAC business covering 15 countries, supporting 180+ sales and managing a US$2 billion dollar business for the number one FX bank in the world.
- Experienced executive skilled in strategic planning, operational efficiency, and driving growth. Expertise in optimizing business processes, leading cross-functional teams, and implementing innovative solutions.
- Strong focus on collaboration and adaptability to meet evolving business needs. Known for leadership, problem-solving, and delivering measurable results.
- Reliable in adapting to changing business needs and driving continuous improvement.
Overview
24
24
years of professional experience
3
3
Language
Work History
APAC FX Sales COO (SVP)
Citibank
04.2021 - Current
- Oversee daily operations of FX Sales teams across 15 APAC countries, ensuring smooth and efficient workflows.
- Develop & launch new products or business strategies to enhance revenue and operational efficiency.
- Identify opportunities to streamline processes and eliminate bottlenecks that involves managing large-scale projects to introduce new systems, tools and processes. Improved sales & client experiences.
- Work closely with senior management to manage budgets, monitor expenses, identify cost-saving opportunities, ensuring efficient resource allocation.
- Collaborated with legal, compliance, and other departments to review and maintain compliance with regulations, policies and procedures.
- Prepare monthly business performance reviews, forecasts and strategies to senior management.
- Led recruitment efforts to maximize utilization of existing talent and capabilities whilst monitoring headcount usage.
FX Sales (VP)
Citibank
06.2010 - 03.2021
- Build stronger customer relationships to deepen wallet share.
- Generated USD 10 million sales revenue consistently every year.
- Work closely with other asset class teams, banking and treasury services to promote cross selling across the firm
- Collaborated with senior management to develop strategic initiatives and set revenue goals.
- Prepare pitch books, attend client meetings, and propose innovative hedging solutions.
FX Sales (VP)
Newedge
06.2008 - 05.2010
- Establish new FX reputation and generate incremental revenue for the prime brokerage business.
- Generated USD 5 million sales revenue each year
FX Sales (VP)
Bear Stearns
04.2007 - 05.2008
- Demonstrated success in a sales capacity by providing excellent FX services to central banks, hedge funds & corporate clients.
- Generated USD 8 million sales revenue, until the bank closed down due to subprime crisis.
FX Trader
National Australia Bank
07.2005 - 04.2007
- Increased trading profits by managing the GBP and JPY trading books.
Market Risk Analyst
National Australia Bank
06.2004 - 06.2005
- Monitored and assessed key market indicators, alerting senior management to significant shifts or developments that could impact the bank's financial position.
Settlements Officer
National Australia Bank
02.2002 - 06.2004
- Responsible for accurate processing of treasury transactions in FX, MM and Capital Markets
Education
MBA - Master of Business Administration
University of IOWA
USA01.2010
Bachelor of Business - Banking and Finance
Monash University
Melbourne, Australia11.2001
Skills
Analytical decision making
Accomplishments
- Received Citibank's Asia Risk & Control Award in 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
APAC FX Sales COO (SVP)
Citibank
04.2021 - Current
FX Sales (VP)
Citibank
06.2010 - 03.2021
FX Sales (VP)
Newedge
06.2008 - 05.2010
FX Sales (VP)
Bear Stearns
04.2007 - 05.2008
FX Trader
National Australia Bank
07.2005 - 04.2007
Market Risk Analyst
National Australia Bank
06.2004 - 06.2005
Settlements Officer
National Australia Bank
02.2002 - 06.2004
MBA - Master of Business Administration
University of IOWA
Bachelor of Business - Banking and Finance
Monash University