Pui Yuk Alice Chan
Summary
Dynamic Sales and Marketing Manager with a proven track record at Karlville Development Limited, excelling in contract negotiations and team leadership. Spearheaded initiatives that increased market share and enhanced brand visibility through innovative social media strategies. Adept at building lasting relationships, driving business growth, and optimizing sales processes for improved customer satisfaction.
Overview
20
20
years of professional experience
Work History
Sales and Marketing Manager
Karlville Development Limited
04.2008 - Current
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Managed sales promotions and marketing strategies on major social media sites.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Spearheaded trade show participation, showcasing products effectively while networking with potential partners or clients.
- Participated in trade shows and industry events to network and promote products.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
Sales and Marketing Representative
Queen's Machinery Co., Ltd
07.2005 - 03.2008
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
- Organized successful corporate events to showcase products/services while fostering positive relationships with both current clientele and potential prospects.
- Coordinated with department heads in formulating pricing strategies based on market trends and profitability goals; successfully negotiated contracts ensuring mutual benefit for all parties involved.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
Education
Bachelor of Arts -
French Language And Literature Department
Taiwan06-2005
Skills
- Team leadership
- Social media management
- Business growth and retention
- Sales tracking
- Rapport and relationship building
- Contract negotiations
- Customer service
- Customer complaint resolution
- Relationship building
- Time management
- Product and service promotion
- Contract management
Languages
English
Advanced (C1)
French
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales and Marketing Manager
Karlville Development Limited
04.2008 - Current
Sales and Marketing Representative
Queen's Machinery Co., Ltd
07.2005 - 03.2008
Bachelor of Arts -
French Language And Literature Department
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