Alfred Cheuk Pan Leung
Certified Azure Solution Architect Expert, PMP, PMI-ACP, ITIL Foundation Certified
Summary
Successfully delivering large, high profile and complex projects with multiple vendor across different BUs in the Risk and Actuarial session to drive business improvement.
Proven ability to provide expertise on building IT solutions to achieve cost saving targets and improved governance and compliance
Results and performance driven, driving for business improvement.
A caring leader and coach provide active supports and coaching to teammates' career development.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Senior Manager, Infrastructure Architecture and Delivery
FWD HK
05.2023 - Current
- To align with company’s cloud first direction, migrate all running services and applications in HK data center to Azure Cloud, and then to shutdown HK’s existing data center
- The project involves over 1000 VMs with more than 200 applications including Agency Portal, Prophet, Printing application, Call center application and shared services including SFTP services, Departmental file sharing services, Single Sign-on services
- As the infrastructure team lead, supervise the overall Total DC Exit progress
- Provide advisory for Project Management team to respective migration architecture and suggest necessary modernization
- Work with vendor / internal teams to make sure migration fulfill compliance and governance process
- Also to make sure migration is within timeline
- Work with application team to make sure impacted applications’ services smooth after migration.
Manager, Solutions Delivery
AIA Group
07.2019 - 05.2023
- Enterprise Governance Risk and Compliance (EGRC) project
- System implementation of Group Risk application
- USD$10M
- User across 15 Business Units
- Provide advisory to cloud architecture design to the solution
- Solution delivery and go-live arrangement
- Transit the project off-shore support team and lead off-shore team of BAU support to 15 BUs
- As the group’s centralized GRC framework, continuously work with the Group Office Function team to integrate legacy systems into the application
- Project Butterfly (Prophet Professional & Prophet Enterprise)
- System revamp of Group Actuarial software
- Involving interface to Group Financial system and data exchange to financial data warehouse to generate GL
- User across 15 Business Units
- Project size involving >4000 Azure resources, usage from Web VM Scalesets/App Services/Database Availability Groups/VDI/Express Routes/etc
- Provide Cloud architecture related advise compliance with group standard, and cost saving target during implementation
- Lead the team to deploy the Azure resources and software within schedules
- Create project documents (SoW, Risk Registers and Controls measurements, project timelines)
- PM role to manage vendors for any integration projects to the application (eg, Sailpoint integration for auto user provisioning/de-provisioning)
- Board Meeting Solution cloud migration (Azeus Convene)
- Lead the overall cloud migration project from ideation, RFP, to implementation of the actual migration
- Helped in submitting business case
- Responsible to work with team BA to collect user comment/pain points and put in BRD and RFP as requirement
- Organize respective RFP with different solution providers
- Discuss with users (Group Company Secretary team and Board Directors) to confirm the target timeline with key milestones, report with working committee and PMO for progress, risks and issues
- Will be responsible for SIT, UAT and plan for go-live
- Transit to BAU team for continue support after go-live.
IT Project Manager
Hong Kong Trade Development Council
11.2017 - 07.2019
- E-Badge
- HKD$10M per year
- 2 user departments
- 4 vendors (Mobile app, backend and related systems)
- Project manager and System analyst role of the project
- Lead a team of 5 people for integration with other Council’s app and BAU support
- Hold project meetings (PWG, PSC, Backlog meetings, Progress meeting updates from vendors)
- Create business cases for council’s project approval, Procurement documents (RFQ/RFP) and vendor contracts
- Code review to make sure it matches Council’s standard
- Project agile transformation
- Project transformation from waterfall to agile (scrum)
- Create project Kanban from project plan
- Hold daily standups from PWG and ensure business owners’ attendance
- Communicate between business owners and vendors to ensure epics are fully understand
- Help users in creating UAT plan and send to vendor for reference before development start.
Technical Specialist
InterSystems
10.2015 - 10.2017
- Project Manager for System Implementation to TrakCare
- Client: BUPA China
- Lead technical team (5+ people) for project implementation to client site
- Define project scopes according to client clinic workflow and provide technical solutions
- Coordinate with client and internal support to provide capacity planning technically
- Perform risk analysis after project scope and schedule defined
- Hold progress report meetings with clients and handle any change request if any
- Technical Consultant for System Implementation and Upgrade
- Client: Hong Kong Baptist Hospital
- Participate in project initiation and planning with kickoff meetings
- Define project scopes and collect requirements
- Coordinate clients, vendors for SIT and UAT
- Produce project documents (project schedules, user specs, technical specs)
- System customization
- BAU Client Support
- Incidents management, problems investigations and change request with hospital ITs and users
- Hold progress review meetings with clients.
Analyst Programmer
Hospital Authority
09.2009 - 10.2015
- Radiology Information System (RIS) Upgrade
- Upgrade of RIS 2 to 3 across all HAs' hospitals
- Cluster leader for 3 people during system upgrade
- Define scope and identify system risks
- Manage vendor for fulfilling prerequisite before system upgrade
- Perform super user training
- EHR-Radiology Image Sharing Pilot Project
- HKSAR government pilot project for Radiology image exchange between HA and private hospitals
- Join user kick off meetings
- Project implementation between private hospitals, vendors and internal teams
- BAU handover after go live
- Radiology Information System (RIS) support
- System secondary level BAU support of all 32 hospitals
- Problem investigation
- Review tickets SLA.
Analyst Programmer
Customs and Excise Department, HKSARG
09.2008 - 09.2009
- Case Processing System (CAPS)
- Perform 24x7 user support and solve user queries of system
- System development using Eclipse and J2EE, Spring Hibernate.
Analyst Programmer
Cathay Pacific Airways
09.2006 - 09.2008
- Customer Loyalty System (CLS) (AsiaMiles)
- Implement mileage redemption logic, itinerary mileage calculation; Produce reports to Finance / Customer Loyalty team
- User requirement collection
- Define system enhancement scope and impact analysis
- Produce system documentations; System development and UAT coordination, PSS phase I requirement collection.
Analyst Programmer
Cubic Technology Limited
07.2005 - 08.2006
- Online Invoice System (Workflow system for PO, PI, Commercial Invoices, Delivery Notes and monthly accounting reports)
- Meet with user for project kick off and requirement collection
- System development, implementation and user training.
Programmer
Sicyon Solutions Limited
07.2004 - 06.2005
- EPSON eMileage System (Loyalty system for gift redemption and online registration)
- System development, implementation and support.
System Engineer
Entinux Limited
04.2002 - 06.2004
- System development and deployment to customer site
- User trainings.
Education
BEng (CPEG) Computer Engineering -
HKUST
01.1999 - 04.2001
Skills
Programme Management
undefinedAccomplishments
- Successfully worked as an IT lead to implement a GRC system with 15 BUs from project initial to end
- Seamlessly transited implemented project to BAU
- Leaded a team to work with user to revamp a mission critical, 24x7 hospital system (local hospital’s radiology department, A&E room)
- Support of mission critical system such as Agency Portal, Group Actuarial system (Prophet) and Pharmaceutical system
Charity Work
07/2009, 2010, Technical Consultant – Virtus Foundation, "童心看世界" 電腦捐贈計劃 2009
Availability
2 months notice
Certification
Microsoft Azure Solutions Architect Export
Timeline
Senior Manager, Infrastructure Architecture and Delivery
FWD HK
05.2023 - Current
Microsoft Azure Solutions Architect Export
01-2022
Manager, Solutions Delivery
AIA Group
07.2019 - 05.2023
PMI-ACP
01-2019
IT Project Manager
Hong Kong Trade Development Council
11.2017 - 07.2019
PMP
01-2017
Technical Specialist
InterSystems
10.2015 - 10.2017
Analyst Programmer
Hospital Authority
09.2009 - 10.2015
Analyst Programmer
Customs and Excise Department, HKSARG
09.2008 - 09.2009
Analyst Programmer
Cathay Pacific Airways
09.2006 - 09.2008
Analyst Programmer
Cubic Technology Limited
07.2005 - 08.2006
Programmer
Sicyon Solutions Limited
07.2004 - 06.2005
System Engineer
Entinux Limited
04.2002 - 06.2004
BEng (CPEG) Computer Engineering -
HKUST
01.1999 - 04.2001
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