Tsz Ching (Alffyo) Mok
Administrative Assistant / Receptionist
Hong Kong
Summary
My experience has thoroughly equipped me with the skills necessary to excel in a fast-paced environment and to manage a variety of administrative tasks with precision.
Overview
24
24
years of professional experience
3
3
Languages
Work History
Administrative Assistant
Regentact Company Limited
10.2023 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated travel arrangements for Boss and staff, including the booking of air-tickets and hotel accommodations.
- Handle the purchasing and inventory of office supplies.
- Managing incoming and outgoing mail and courier to ensure timely delivery of information.
- Assist with day-to-day administrative tasks, including filing, data entry, and document preparation.
- Manage the boss's calendars, including meeting schedules, personal and family affairs, and travel arrangement.
Receptionist
Millock Ltd.
07.2019 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly
- Coordinate the environmental cleanliness in the reception area and meeting rooms
- Responsible for the meeting room and company vehicle booking and arrangement
- Perform stationery ordering, pantry supplies and stock-keeping
- Handle staff attendance and leave records
Receptionist
Mad Head App Limited
10.2015 - 01.2017
- Kept reception area clean and neat to give visitors positive first impression.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handle office equipment maintenance
- Arrange pest control services
Receptionist
Top Promise ResourcesLimited
10.2007 - 09.2010
- Handled complaints and questions, and re-directed calls to other team members
- Perform a full spectrum of administrative support, including data entry, incoming and outgoing mail handling
- Arrange and coordinate staff activities, including the annual dinner and Christmas party
- Meeting room reservation
Sales
ANJI Fashion Company
10.2004 - 12.2006
- Introducing fashionable clothing to customers
- Achieve the objectives consistently every month
- Addressing customer inquiries
- Provide a daily report to the Boss
Clerk
Sun Flower Investment Limited
07.2002 - 07.2003
- Maintained filing system and organized customer documents for easy retrieval of information
- Enhanced office organization with regular maintenance of files, records, and supplies inventory
- Distribution of the daily time schedules and job responsibilities for all drivers
Junior Clerk
Great Expect Development Limited
10.2000 - 10.2001
- Facilitated smooth communication between departments by promptly responding to phone calls and emails.
- Supported senior staff with daily administrative duties including scheduling appointments, managing calendars, and preparing documents.
- Assist with customer inquiries and manage order scheduling
Education
No Degree - General English Course
Wall Street English
Kwun Tong 04.2001 -
No Degree - Certificate of Computer Systems For Programmer
YMCA College of Careers
Tsimshatsui 04.2001 -
No Degree - Chinese Language-E
HKCEE
04.2001 -
No Degree - Form 1 To Form 5
The Yuen Yuen No.1 Secondary School
Kwai Chung 04.2001 -
Skills
Computer skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Outlook
Mail handling
Filing
Administrative support
Data entry
Clerical support
Reception oversight
Chinese typing speed 40 (WPM)
English typing speed 42 (WPM)
倉頡速成輸入
Date of availability
Immediate availability
Expected salary
$17,500-$18,000
Timeline
Administrative Assistant
Regentact Company Limited
10.2023 - 10.2024
Receptionist
Millock Ltd.
07.2019 - 03.2021
Receptionist
Mad Head App Limited
10.2015 - 01.2017
Receptionist
Top Promise ResourcesLimited
10.2007 - 09.2010
Sales
ANJI Fashion Company
10.2004 - 12.2006
Clerk
Sun Flower Investment Limited
07.2002 - 07.2003
No Degree - General English Course
Wall Street English
04.2001 -
No Degree - Certificate of Computer Systems For Programmer
YMCA College of Careers
04.2001 -
No Degree - Chinese Language-E
HKCEE
04.2001 -
No Degree - Form 1 To Form 5
The Yuen Yuen No.1 Secondary School
04.2001 -
Junior Clerk
Great Expect Development Limited
10.2000 - 10.2001
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