Summary
Overview
Work History
Education
Skills
Highlights
Sounds Therapy, Reading, Mindfulness Practices
Languages
Timeline
Generic
Aimee Melrose Sy NG

Aimee Melrose Sy NG

To Kwa Wan

Summary

Dynamic receptionist with over 8 years of experience in office administration, skilled in efficiently managing diverse tasks in fast-paced environments. Recognized for tech-savviness and a reliable approach to problem-solving, complemented by keen attention to detail. Motivated team player thriving in both collaborative and independent settings. Extensive experience in Taiwan and collaboration with Indian colleagues has significantly enhanced cross-cultural communication skills and adaptability.

Overview

18
18
years of professional experience

Work History

Admin Assistant

Medialink Entertainment Limited
03.2025 - Current

Company size: 100 staff

  • Greet guests and visitors, manage incoming calls, and coordinate courier/postage arrangements for smooth reception operations.
  • Oversee office administrative duties, including procurement and maintenance of equipment and supplies.
  • Arrange travel logistics for business trips, covering transportation and accommodation for all staff levels.
  • Assist with HR tasks, managing employee attendance and leave records for compliance and accuracy.
  • Prepare daily attendance reports to maintain workforce accountability.
  • Organize company activities and seasonal gifts to enhance employee engagement and morale.
  • Manage filing, copying, and various ad-hoc tasks to support office operations.
  • Assist finance department with invoice and claim form procedures.

Receptionist

Expofreight (Hong Kong) Limited
10.2023 - 05.2024

Company sizes: 100 staff


  • Responsible for general office administrative duties - admin contracts renewal, office supplies, office maintenance/repairs, greeting customers, monitor cleaner lady, issue office notice.
  • Assist IT Department to provide support, e.g. server, network, telephone system...
  • Assist HR Department to check the attendance record of staffs every month which will pass to manager to complete the monthly payroll
  • Assist Department Manager and Management, daily operation and Ad- hoc projects, e.g., Fixed Asset, Name Card printing, Annual Dinner, Staff gathering, Overseas colleagues' Visa Application, flight ticket, Festival Gifts and Management’s personal matters.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Great Bay Securities Limited
10.2022 - 09.2023

Company sizes: 20 staff

  • Providing information and assistance to clients required company service, policies and procedures
  • Building and maintaining positive relationship with clients
  • Coordinating and scheduling appointments, meetings and conference room bookings
  • Assisting with administrative tasks, including sorting and distributing mail, handling courier services and maintaining office supplies
  • Managing and organizing documents, files and records in both hard and soft copies.

Sales Assistant (Merchandiser)

UNITEX BUTTON ACCESSORIES LTD
04.2022 - 08.2022

Company size: 100 staff


  • Prepare and check shipping documents.
  • Follow up on shipping orders, track shipments, and advise customers on shipment status.
  • Communicate with clients to ensure requested services are provided in line with company standards.
  • Provide administrative and clerical support, including data entry, filing, and lodging customs declarations.
  • Participate in ad-hoc projects as assigned.

Receptionist

Solent Manufacturing Ltd (Hong Kong)
05.2019 - 05.2021

Company size: 30 staff


  • Prepare administrative and clerical support for the Admin and HR departments.
  • Handle incoming calls, correspondences, mail, and visitors.
  • Order and control office miscellaneous needs and maintain supplies.
  • Document filing and handle delivery tasks with courier services.
  • Prepare monthly reports for courier charges and office expenses.
  • Greet incoming visitors and customers professionally, providing friendly and knowledgeable assistance.
  • Regularly send samples to clients, prepare customs documentation, ensure packaging materials are undamaged, and track shipping status.

Admin

Rinky Gems Company (Hong Kong)
02.2019 - 05.2019

Company sizes: 10 staff


  • Handle large amounts of paperwork and data
  • Work within a busy office environment, and support office teams in order to ensure the smooth running of day to day activities
  • Check consistency of goods
  • Support in the jewelry exhibition
  • Face customers such as showing products and answer their inquiries
  • Contact customers for appointments
  • Outdoor work such as banking and delivery goods

Sales

Taiwan Alot Living Limited (Taipei)
01.2018 - 12.2018

Company size: 40 staff


  • In charge of selling products to consumers.
  • Provide customer service, including handling phone inquiries, changing orders, packing orders, and processing order cancellations.
  • Manage inventory and oversee sales.
  • Responsible for product display, packaging, and promotion.
  • Maintain the store.
  • Collect and establish a client database.
  • Calculate sales figures and generate reports.
  • Boosted sales performance by implementing effective sales strategies and techniques.
  • Collaborated with the sales team during the sales process and assisted with business requirement gathering.

Receptionist

Sunrise Diamonds Limited (Hong Kong)
05.2016 - 01.2018

Company size: 20 staff


  • Answer, filter, and transfer client calls.
  • Handle customer service inquiries and resolve complaints.
  • Perform secretarial tasks, including managing assignments, fulfilling departmental needs, and maintaining employee productivity.
  • Assist the company in participating in the jewelry exhibition by ensuring a smooth process, arranging transportation for jewelry, and overseeing insurance and security measures.

Sales

Kocos Cosmetics (Hong Kong)
01.2016 - 04.2016

Company size: 20 staff


  • Understand customers' needs and recommend suitable products.
  • Manage inventory and ensure effective sales.
  • Oversee product display, packaging, and promotions.
  • Maintain the store's overall appearance and organization.
  • Collect and establish a client database.
  • Calculate sales figures and generate reports.

Sales

Natural Duty Free (Hong Kong)
01.2014 - 01.2016

Company sizes: 20 staff


  • Understand customer's needs and sell them the right products
  • Manage inventory and sell through
  • In charge of product display, packaging and promotion
  • Maintain the store
  • Collect and establish client database
  • Calculate sales figures and reports
  • Monthly inventory count

Sales

One Community (Hong Kong)
08.2012 - 01.2014

Company size: 100 staff


  • Promote wellness courses and machine operation.
  • Provide basic health check services for customers and educate them on health knowledge.
  • Offer customer service, including handling phone inquiries, refunds, and exchanges.
  • Collect and maintain a client database.
  • Calculate sales figures and generate reports.

Tutor

Vincy Education Centre (Hong Kong)
09.2007 - 08.2012

Company size: 20 staff


  • Collaborated with students to complete homework assignments, identify lagging skills, and address weaknesses.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Supported students in developing effective study habits and exam strategies.
  • Corrected and graded test papers.
  • Reviewed and checked student homework.
  • Maintained classroom order and discipline.
  • Established strong relationships with parents.

Education

F.5 graduated -

HKMA David Li Kwok Po College
Hong Kong

Skills

  • Language: Cantonese, English, Mandarin
  • Computer skill: Microsoft Word, Excel, Outlook
  • Typing speed: Chinese 25wpm/ English 40wpm
  • Office administration
  • Problem-solving
  • Documentation and recordkeeping
  • Scheduling and calendar management
  • Administrative support
  • Professional communication
  • Strong problem solver
  • Internal communications
  • Telephone skills

Highlights

  • A receptionist who already has experience in the field at office admin assistance with 5 years experience in various tasks.
  • A tech savvy and problem solver that you can rely on.
  • Enthusiastic individual with superior skills in both team based and independent capacities.
  • Work experience in Taiwan
  • Availability: Immediate
  • Expected salary: 20k

Sounds Therapy, Reading, Mindfulness Practices

  • Sound Therapy: Engaged in sound therapy practices to enhance relaxation and focus, which helps improve my ability to manage stress in a busy office environment.
  • Reading: Avid reader of various genres, including self-development and business literature. This habit enhances my knowledge and improves my communication skills, allowing me to engage more effectively with colleagues and clients.
  • Mindfulness Practices: Regularly practice mindfulness techniques, promoting awareness and emotional intelligence. This practice enables me to remain calm and composed, even in high-pressure situations.

Languages

Cantonese
English
Mandarin

Timeline

Admin Assistant

Medialink Entertainment Limited
03.2025 - Current

Receptionist

Expofreight (Hong Kong) Limited
10.2023 - 05.2024

Receptionist

Great Bay Securities Limited
10.2022 - 09.2023

Sales Assistant (Merchandiser)

UNITEX BUTTON ACCESSORIES LTD
04.2022 - 08.2022

Receptionist

Solent Manufacturing Ltd (Hong Kong)
05.2019 - 05.2021

Admin

Rinky Gems Company (Hong Kong)
02.2019 - 05.2019

Sales

Taiwan Alot Living Limited (Taipei)
01.2018 - 12.2018

Receptionist

Sunrise Diamonds Limited (Hong Kong)
05.2016 - 01.2018

Sales

Kocos Cosmetics (Hong Kong)
01.2016 - 04.2016

Sales

Natural Duty Free (Hong Kong)
01.2014 - 01.2016

Sales

One Community (Hong Kong)
08.2012 - 01.2014

Tutor

Vincy Education Centre (Hong Kong)
09.2007 - 08.2012

F.5 graduated -

HKMA David Li Kwok Po College
Aimee Melrose Sy NG