Agnes Lau
RM 713 Ming King Hse Lai King Est Kwai Chung
Summary
Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Credit Control Officer
Brink’s Hong Kong Limited
08.2022 - 12.2023
- Daily follow-up and chase outstanding accounts receivable with Customer
- Identify outstanding invoice nature, before sending payment reminder to Customer
- Coordinate with Billing Team against Customer invoice issue
- Coordinate with Contract Team to ensure service provide period
- Coordinate with Sales & CS Team for Customer complaints
- Ensure proper application on cash settlement
- Weekly update aging analysis for review latest accounts status
- Monthly DSO (Days Sales Outstanding) report to Management
Customer Service Specialist
Future Electronics (HK) Ltd
05.2022 - 08.2022
- Customer Account Creation
- Update Customer Consignee contact details
- Update Customer Warehouse Instruction
- Update internal system shipping method code
- Re-print and send Original invoices to Customer
Credit Assistant
Future Electronics (HK) Ltd
09.2017 - 03.2022
- Review Daily Bank Collection Record (USD and CNY)
- Identify and Record Receivable from Customers in System
- Reconciliation Customers Payment Details between system record
- Offset Customers Invoices on System according to payment details
- Assist Manager to record PRC Bank’s Acceptance Bill in System
- Coordinate with colleagues if their offset payment details not match system record
- Issue Debit Note in System
- Request Refund to Customers with Finance Dept
- Arrange Courier for Cheque Collection
Senior Accounts Clerk
United Arab Shipping Agency, Jardine Shipping Agencies (HK) Ltd)
01.2008 - 08.2017
- Bills Registration & Reconciliation
- Arrange Payments (Remittance/Cheque/DD) to Vendors
- Reconciliation Vendors Monthly Statement
- Review & Monitor the Daily Bank A/C Balance
- Arrange Remittance to Principal office/PRC Sub-agents
- Arrange Fund Transfer for Inter-Company A/Cs
- Monthly PRC A/C reconciliation
- Reconciliation & Realize the P&L for Freight Forwarding Business
- Preparing Journal entries
- Bank Reconciliation
- Principal Costing:
- Costing Allocation and input in system
- Report the Disbursement cost to Principal weekly
- Review & Update Vendor Profile
- Clerical Duties/Admin Duties:
- Filing
- Stationery Monitor/Order
- Arrange Courier/Postal
Accounts Clerk
CMA CGM & ANL, Agencies Co Ltd
04.2006 - 12.2007
- Account Receivable:
- Reconciliation & Reporting Transshipment Aging Balance
- Issue X-booking invoices
- Disbursement Accounts:
- Checking & Input Freight invoices, Port Expenses invoices, Terminal invoices
- Monthly Agencies Commission Reporting
- Scanning & Filing invoices
Assistant Accountant
Dongnam Shipping Co Limited
04.2004 - 04.2006
- Prepare monthly statement to customers
- Checking Freight Manifest and Invoices
- Input data in Accounting System
- Monthly checking the Account Receivable of GZ & SZ
- Daily submit Cheque & Cash to Bank
- Contact with Credits Customers
- Co-ordinate the price difference between Customers and Salesman
- Filing
- Bank Reconciliation
Account Clerk Account
Sadesa (HK) Limited
04.2002 - 03.2004
- Monthly arrange TT payment to suppliers(Thailand)
- Input suppliers invoices
- Arrange letters to Bank
- Daily contact with Bank (for checking balance)
- Daily remittance to inter-company
- Traders Corporate Cards
- Handle China office full set account payable
- Issue Cheque
- Bank Reconciliation
- Filing
Education
High School Diploma -
Hong Kong Institute of Continuing Higher Education
Hong Kong2010
LCCI -
YMCA College of Career
Hong Kong2000
HKCEE -
Self Study
Hong Kong1999
HKCEE -
Carmel Alison Lam Foundation Secondary School
Hong Kong1998
Skills
- Credit Checks
- Account Updates
- Debt Recovery
- Payment Processing
- Accounting System: Oracle Application, SAP
- [Software] Excel (V-lookup, Pivot Table), Word, Outlook
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Intermediate
B1
English
Intermediate
B1
Timeline
Credit Control Officer
Brink’s Hong Kong Limited
08.2022 - 12.2023
Customer Service Specialist
Future Electronics (HK) Ltd
05.2022 - 08.2022
Credit Assistant
Future Electronics (HK) Ltd
09.2017 - 03.2022
Senior Accounts Clerk
United Arab Shipping Agency, Jardine Shipping Agencies (HK) Ltd)
01.2008 - 08.2017
Accounts Clerk
CMA CGM & ANL, Agencies Co Ltd
04.2006 - 12.2007
Assistant Accountant
Dongnam Shipping Co Limited
04.2004 - 04.2006
Account Clerk Account
Sadesa (HK) Limited
04.2002 - 03.2004
High School Diploma -
Hong Kong Institute of Continuing Higher Education
LCCI -
YMCA College of Career
HKCEE -
Self Study
HKCEE -
Carmel Alison Lam Foundation Secondary School
Similar Profiles
Tiffany ChanTiffany Chan
Senior Ecommerce Manager at A.S. Watson Retail (Hong Kong) Limited - Hong KongSenior Ecommerce Manager at A.S. Watson Retail (Hong Kong) Limited - Hong Kong
ON ON YUON ON YU
Resources Planning Leader, Customer Service at Hong Kong Airline - Hong Kong Aviation Ground Services LimitedResources Planning Leader, Customer Service at Hong Kong Airline - Hong Kong Aviation Ground Services Limited
KWAN CHUNG WAIKWAN CHUNG WAI
Graduate Engineer at China Railway Engineering (Hong Kong) LimitedGraduate Engineer at China Railway Engineering (Hong Kong) Limited