Responsible for the operation , include service and P/L
Increased overall efficiency by identifying areas of improvement and combine job junction and upgrading technology
Monitored performance metrics, include internal and external , analyzing trends to identify areas requiring attention or improvement.
Collaborated with other department heads to ensure smooth functioning of organizational activities.
Advanced professional development opportunities for staff members through targeted training programs designed to build skills essential for success in their roles.
Implemented technology solutions that improved workflow efficiency and reduced operational costs.
Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
Spearheaded initiatives aimed at improving employee satisfaction, engagement, and retention rates.
Senior Manager
BVHK
01.2006 - 12.2010
Incharge the Analytical Department, over 500 staff
to ensure the good service and technical competence
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Education
Master of Science - Managment - Operation Managment
Polytechnic Univerity
Hong Kong
04.2001 -
Higher Cert. - Higher Cert in Laboratory Technique
HK Technical College
Hong Kong
04.2001 -
Skills
Program implementation
undefined
Timeline
Deputy Director
BV SZ
01.2016 - 11.2023
Senior Manager
BVHK
01.2006 - 12.2010
Master of Science - Managment - Operation Managment
Polytechnic Univerity
04.2001 -
Higher Cert. - Higher Cert in Laboratory Technique