Aastha Dogra
Account Manager
Gurgaon
Summary
Creative and business-savvy professional with 7+ years of progressive experience across a varied range of sales, people management & content operation functions. Demonstrated ability to coordinate & work closely with senior stakeholders. Proven ability to combine vision and strong business acumen with well developed project management and leadership qualities.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Account Manager
Booking.com
12.2017 - Current
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future.
- Improved overall productivity by sharing best practices and asking for feedback from peers every quarter.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Playing the role of a pricing expert and learning ambassador for my office, fostering a collaborative environment to ensure collective learning and growth.
- Grew portfolio revenue by 30% YoY and gained market share by utilizing a consultative sales approach and innovative solutions.
Account Executive
Booking.com
10.2018 - 03.2022
- Managed key leisure destinations of Rajasthan and Madhya Pradesh.
- Conducted webinars and training workshops for partners in Tier 2 and Tier 3 cities which resulted in 30% increase in product adoption.
- Optimized supply and pricing competitiveness to maximize customer conversion.
Partner Content Specialist
Booking.com
12.2017 - 09.2018
- Optimized content for all North India Hotels.
- Devised a comprehensive audit checklist to ensure minimal drop in content score with new acquisitions.
- Conducted content workshops to boost ranking and visibility of hotels on the platform in Udaipur, Delhi and Shimla.
Team Lead, Operations
Stayfari
07.2016 - 11.2017
- Exclusive research on blog forums, property type, customer reviews and booking through websites across the globe.
- Facilitating integration of the chat platform.
- Conducting interviews of travel experts and research experts.
- Leading a team of 15 associates working on hotel booking and research.
- Training new associates and laying down training modules and playbooks for onboarding.
Education
Bachelors of Journalism And Mass Communication - Journalism
IMS Noida
Noida 04.2001 -
Skills
Stakeholder Management
Public Speaking
Data Analytics
Client Relationship Management
Networking skills
Certification
Effective Listening
Timeline
Effective Listening
07-2019
B2B Sales Objections Simplified
06-2019
Mastering Effective Communication
06-2019
Difficult Conversations: Master Difficult Conversations
05-2019
Account Executive
Booking.com
10.2018 - 03.2022
Account Manager
Booking.com
12.2017 - Current
Partner Content Specialist
Booking.com
12.2017 - 09.2018
Team Lead, Operations
Stayfari
07.2016 - 11.2017
Bachelors of Journalism And Mass Communication - Journalism
IMS Noida
04.2001 -