A Gayathri
Global SCM Finops SME
Chennai,Tamilnadu
Summary
Global Finops SME with over14 years of experience in Supply Chain Industry. Excellent reputation for resolving problems and improving customer satisfaction. Experience in Revenue Assurance, Quality control, Strategic sourcing & Project management skills. Diploma Certified in SCM from Indian Institute of Material Management. Motivated to learn, grow & excel in Logistics & Services.
Overview
2
2
Certifications
8
8
years of post-secondary education
14
14
years of professional experience
Work History
SCM Global Finops SME
Maersk Logistics Services Pvt Ltd.
Chennai, Tamilnadu
11.2015 - Current
- Acts as contact for all users on system issues or problems.
- Troubleshoots, identifies and tracks software and hardware issues to ensure resolution and keep systems operational.
- Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities.
- Documents and communicates problem resolution.
- Analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification.
- Acts as a subject matter expert in cross-functional teams to provide recommendations on new initiatives or projects.
- Assesses benefits to be derived from systems improvements and quantifies impact to business unit.
- Collaborates with business group management to develop appropriate training materials to support the needs of the functional area.
- Provides on-going end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures.
- Gathers and documents business requirements.
- Helps design and develop new and improved processes, tools, and system enhancements to support business unit requirements.
- Participates with IT developers in testing for system fixes, new releases and enhancements, changes, and implementations, in order to ensure functionality and user acceptance.
- Maintains the integrity and the functionality of business unit systems by performing system and database maintenance.
- Monitors system performance: analyses problems and recommends solutions.
- Monitors usage, practices, trends to identify potential problems.
- Maintains systems configurations, documentation, and procedures, such as user setups and interface administration for departmental computing or non-enterprise systems.
- Researches, design, and schedules standardized reports or create adhoc reports or data queries to support the business unit.
- Maintains standardized reports currently in production.
- Maintains a log of completed and ongoing system changes.
- Works with IT partners, functional analysts, and vendors on medium projects to coordinate system enhancements.
- Tracks project progress and provides updates to impacted parties.
- Communicates new system functionality to department and assists users in understanding implications.
- Ability to convey technical information in an accessible and understandable manner.
- Analytical, problem-solving and troubleshooting skills.
- Systems and process flow documentation skills.
- Understanding of functional area business objectives, strategies and workflow processes.
- Working knowledge of business-specific application system SAP & BW.
- Risk Management BCPs, Sustaining Financial Health, etc.
- Partner & Site Onboarding / Exiting.
- Capable of influencing internal decision makers to make decisions aligned with strategies and objectives benefiting the entire organization.
- Strong team building skills to build bridges between different functional areas.
- Executive influencing.
- Strategic planning and execution.
Team Leader
Hewlett Packard Limited
03.2007 - 10.2015
- Business team support in Hewlett Packard:.
- Procurement – Handling Purchase Order related issues with procurement team for the vendor purchase order information and status of the manufacturing products.
- Allocation team – Handling allocation on escalated orders to prioritize the top customer accounts.
- Product Data management (PDM) – Handling product set-up issues with PDM team.
- Process Engineering team - Communicating Process Engineering team to get support on process related issues.
- Logistics- Communicating Logistics team in order to speed up the delivery for the delayed orders due to abnormal behavior of Supply chain system.
- IT team - Contact IT team for the IT related issues in SAP R01 module PROJECT on End to End Process Ownership:.
Education
MBA - HR
Madras University
Madras University
01.2007 - 01.2009
B.Sc. - Maths SVU
Thirupathi
P.V.K.N. Govt., College
01.2003 - 01.2006
Associate of Science -
Vignana Sudha, Jr.college
01.2001 - 01.2003
Sri - undefined
Board Of Secondary School Education, Saraswathi vidyanikethan
01.2000 - 01.2001
Skills
Ability to take initiative, Self- motivation, comprehensive problem-solving abilities, Process Improvements, Project Management, Mentorship, Planning Skills, Time Management, Multi-tasking
Certification
Just-in-Time Performance Management - Leadership Behaviours
Accomplishments
- Supervised team of 20 staff members.
- Successful onsite process migrations from two countries Sweden & Denmark without any non-compliances & Process stabilization & key success is celebrated at Area level on the performance standards
- · Awarded Department Kaizen Champion for 2017 by mentoring & Supporting team to generate 73 Improvement ideas & successful completion of 42 ideas realizes savings of 3 FTE
- Awarded Best TL for giving best performance on all aspects People, Process & Customer Support
- Worked on a project on controlling Revenue Leakage of $5Million
Timeline
ICoach Connect - Coaching/Mentoring Program
01-2018
Just-in-Time Performance Management - Leadership Behaviours
02-2017
SCM Global Finops SME
Maersk Logistics Services Pvt Ltd.
11.2015 - Current
Team Leader
Hewlett Packard Limited
03.2007 - 10.2015
MBA - HR
Madras University
Madras University
01.2007 - 01.2009
B.Sc. - Maths SVU
Thirupathi
P.V.K.N. Govt., College
01.2003 - 01.2006
Associate of Science -
Vignana Sudha, Jr.college
01.2001 - 01.2003
Sri - undefined
Board Of Secondary School Education, Saraswathi vidyanikethan
01.2000 - 01.2001